Jr 410445 - Airfare Specialist (Ticketing

2 days ago

Gauteng, South Africa HotelJobs.co.za Full time

**Employer Description**

Outbound Tour Operator JHB North

Ticketing and reissuing of tickets on Amadeus
To provide coaching and development to the Contact Centre Team on air bookings.
Provide advice and support on procedures relating to air products.
Provide passenger numbers, air revenue and other reports to management and other departments on a regular basis (within the abilities of the reporting system available.
Ensure that air product is priced competitively, and all rules are understood by the consultants.

Monitor airfares sales.
Assist accounts team with BSP reporting.
Liaise with training departments to develop a more extensive airfares training.
Monitor Amadeus queues daily.
Process airline refunds.
Update travel agent details, load new travel agents and commissions.
Keep Contact Centre Managers and team advised of all significant changes to bookings.

Create Visa letters.

**Qualifications**

Matric Ticketing & Amadeus certificate.

**Skills**

Fare calculations. Good knowledge of ticketing procedures including reissues. Amadeus working knowledge essential. Must be able to work shifts including weekends and public holidays.

**Benefits**

Provident fund

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