Current jobs related to Spanish Speaking Customer Service Advisor - Cape Town - Careerbox Africa

  • Spanish Speaking Air Travel Advisor

    4 months ago

    Cape Town, South Africa Language Recruiters Full time

    Are you fluent in **Spanish** and ready to soar to new heights in the world of air travel? Join a vibrant travel company in **Cape Town, South Africa** as a **Spanish speaking Air Travel Advisor** and embark on an exciting journey of assisting passengers with their travel plans. If you’re passionate about aviation, have a knack for customer service, and...

  • Spanish speaking Customer Service Agent

    2 months ago

    Cape Town, South Africa Language Recruiters Full time

    Fluent in Spanish? √Have some Customer Service experience? √Looking to work in Cape Town, South Africa? √We have the perfect job opportunity for you!A leading forward-thinking, fast growing digital marketing company is currently looking to further expand their dynamic team with a Spanish speaking Customer Service Agent to join their offices...

  • Spanish Speaking Customer Service

    4 months ago

    Cape Town, South Africa Barrett's Recruitment Workhouse Full time

    **you must have a valid work permit or be a SA **citizen **in order to apply** **Duties include, but not limited to**: - Processing and resolving of incoming and outgoing contacts in a multimedia environment - Processing pertinent information into relevant databases - Completion of tasks assigned during shift - Customer relationship building and management...

  • Spanish Speaking Customer Service and Sales Representative

    7 days ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Job Title: Spanish Speaking Customer Service and Sales RepresentativeBlack Pen Recruitment is seeking a highly skilled and multilingual customer service and sales representative to join our team. As a customer service and sales representative, you will be responsible for providing exceptional customer service to our clients while also meeting sales...

  • Latin Spanish Speaking Customer Service Agent

    4 months ago

    Cape Town, South Africa Surgo HR & Training Full time

    Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working...

  • Customer Service Representative

    1 week ago

    Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job Title: Spanish Customer ServiceABC Worldwide is seeking a highly skilled and fluent Spanish-speaking Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in Spanish, handling customer inquiries, and resolving issues in a timely and...

  • Spanish Customer Support Agent

    4 months ago

    Cape Town, South Africa ARC Business Process Outsourcing Full time

    ARC is a leading BPO company dedicated to delivering exceptional customer experiences. We are currently seeking a skilled and motivated Spanish Customer Support Agent to join our team in Somerset West. If you are fluent in Spanish and passionate about providing top-notch customer service, we want to hear from you. **Job Description**: As a Spanish Customer...

  • Customer Service Advisor

    2 days ago

    Cape Town, Western Cape, South Africa Surgo PTY Ltd Full time

    Job Title: Venda Speaking Customer Service AdvisorSurgo PTY Ltd is seeking a highly skilled and motivated Venda Speaking Customer Service Advisor to join our team in Century City. As a Venda Speaking Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving customer issues, and ensuring that our...

  • Spanish Speaking part-time

    2 months ago

    Cape Town, South Africa Exclusively Remote Full time

    Spanish-Speaking Property Management part time 4hours  - after 3pm We are seeking a bilingual Spanish-speaking Property Admin to join our team. The ideal candidate will be fluent in Spanish and English and possess excellent communication skills to interact effectively with Spanish-speaking tenants and stakeholders. You will be responsible for managing all...

  • Ndebele Speaking Customer Service Advisor

    2 days ago

    Cape Town, Western Cape, South Africa Surgo PTY Ltd Full time

    Job Title: Ndebele Speaking Customer Service AdvisorSurgo PTY Ltd is seeking a highly skilled and motivated Ndebele Speaking Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.Key...

  • Spanish Speaking Property Manager

    1 week ago

    Cape Town, Western Cape, South Africa Exclusively Remote Full time

    Spanish Speaking Property Management Part Time JobWe are seeking a highly skilled and bilingual Spanish-speaking Property Admin to join our team at Exclusively Remote. The ideal candidate will be fluent in Spanish and English and possess excellent communication skills to interact effectively with Spanish-speaking tenants and stakeholders.Key...

  • Spanish Customer Support

    3 months ago

    Cape Town, South Africa SA Commercial (Pty) Ltd Full time

    SPANISH Customer Service Agents Required In Cape Town to Start ASAP!! If you are Spanish -speaking & passionate about exceptional Customer Service, then we would like to hear from you!Job DescriptionCustomer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers.Key...

  • Customer Service and Sales Representative

    3 days ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Job Title: Spanish Speaking Customer Service and Sales RepresentativeBlack Pen Recruitment is seeking a highly skilled and multilingual Customer Service and Sales Representative to join our team. As a key member of our client's contact centre, you will be responsible for providing exceptional customer service and sales support to clients across multiple...

  • Spanish-speaking Travel Consultant

    1 day ago

    Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job Title: Spanish-speaking Reservations Travel ConsultantAt ABC Worldwide, we are seeking a highly skilled and experienced Spanish-speaking Reservations Travel Consultant to join our team. As a key member of our reservations team, you will be responsible for managing the reservations process for bookings, ensuring guest budgets are achieved, and providing...

  • Spanish Customer Support Representative

    1 day ago

    Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full time

    Job Title: Spanish Customer SupportWe are seeking a highly motivated and customer-focused Spanish-speaking individual to join our team as a Customer Support Specialist. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone, email, and other communication channels.Key...

  • Spanish Speaking Property Manager

    1 week ago

    Cape Town, Western Cape, South Africa Exclusively Remote Full time

    {"title": "Spanish Speaking Property Manager", "content": "Job SummaryWe are seeking a highly skilled and bilingual Spanish-speaking Property Manager to join our team at Exclusively Remote. As a key member of our property management team, you will be responsible for managing all aspects of property operations, including tenant interactions, regulatory...

  • Spanish Speaking Junior Support Account Coordinator

    5 months ago

    Cape Town, South Africa Language Recruiters Full time

    Your key **job** responsibilities as the **Spanish speaking Junior Support Account Coordinator** **in **Cape Town, South Africa** will include: - Assist our valued **Spanish** speaking clients with any inquiries, providing top-notch support and spreading smiles across the globe - Collaborate with the account management team to ensure seamless communication...

  • Spanish Speaking Property Manager

    1 week ago

    Cape Town, Western Cape, South Africa Exclusively Remote Full time

    {"title": "Spanish Speaking Property Manager", "content": "Job SummaryWe are seeking a highly skilled and bilingual Spanish-speaking Property Manager to join our team at Exclusively Remote. As a key member of our property management team, you will be responsible for managing all aspects of property operations, including tenant interactions, regulatory...

  • Spanish Inbound Tour Consultant

    1 day ago

    Cape Town, Western Cape, South Africa Career Dynamics Global Full time

    Spanish Inbound Tour Consultant OpportunityCareer Dynamics Global is seeking a highly skilled Spanish Inbound Tour Consultant to join our team. As a key member of our operations team, you will be responsible for managing and developing our Spanish-speaking tour operations in Southern Africa and East Africa.Key Responsibilities:Develop and maintain strong...

  • Spanish Speaking Sales Key Account Manager

    4 days ago

    Cape Town, Western Cape, South Africa Language Recruiters Full time

    Job DescriptionWe are seeking a highly skilled Spanish Speaking Sales Key Account Manager to join our team at Language Recruiters in Cape Town, South Africa. As a key member of our sales team, you will be responsible for managing a brand new client and ensuring their satisfaction with our services.Key ResponsibilitiesDevelop and implement growth strategies...

Spanish Speaking Customer Service Advisor

4 months ago

Cape Town, South Africa Careerbox Africa Full time

**Job Purpose**:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries.

**Requirements**:
Grade 12
**Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)**
Clear Criminal Record

**Key responsibilities may include but are not limited to**:
Answer incoming calls and promptly address customer inquiries.
Provide customers with comprehensive product and service information.
Utilise our in-house operating system to identify, investigate, and resolve customer issues.
Maintain detailed call logs and generate reports as needed.
Assist frustrated customers and escalate issues to team leaders when necessary.
Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
Perform daily administrative tasks and accurately input essential data into various CRM systems.
Demonstrate strict adherence to Company policies and practices.
Review and take action on assigned cases.
Monitor Average Handling Time to meet established standards.
Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
Uphold customer service quality standards and align with established business processes.
Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.

**Critical Skills/ Competencies**:
Strong communication skills, both verbal and written, across all organizational levels.
Proven track record in driving solutions.
Exceptional problem-solving abilities with a keen eye for accuracy.
Self-motivated, proactive, and capable of working autonomously.
Confidence in navigating dynamic work environments.
Adaptability and agility in approach.
Demonstrates resilience and a growth mindset.
Proficient in adapting to evolving situations (adaptive thinking).
Adept at collaborating effectively within a team.
Skilled in prioritizing tasks and managing workloads efficiently (excellent organizational skills).

**Salary and working hours**:
Market related, based on the level of experience

Shift Allowance
24/7 Rotational Shifts

**Language**:

- Spanish (preferred)