Social Media Community Manager

4 days ago


Cape Town, South Africa Tribe X Digital Full time

Are you fascinated by the luxury leisure field? Do you want to work with the largest luxury travel, hospitality, and real estate brands on complex online campaign setups and reach niche audiences in over 40 countries?

We are building the best end-to-end marketing presence for our clients and you can be a part of our team. This is why we need you: a Social Media Community Manager. You will be responsible for the growth and maintenance of the communities of our clients. You are a detail-oriented problem-solver with a creative mindset that fits luxury brands.

As Community Manager, you an online communicative extension of your client. You are often the first touch point that guests/customers have with the brand and it is important to remember that (first) impressions matter. As a representative of the brand, you consider its tone of voice guidelines and the type of high-end experience that it wishes to extend to its guests/customers. You always try and take the perspective of the guest/customer who you are communicating with. What can you do to make this exchange as informative, professional, and pleasant for them as possible?

**Responsibilities**:

- Respond to inbox messages on social channels of clients
- Engage with the community by replying to comments and foster a conversation with followers
- Take initiatives to grow the community of followers and customers
- Engage in social listening
- Collaborate with other teams to identify the voice of the brand
- Create style guides and brand voice outlines for all clients
- Consult with executive management to develop effective communication procedures and policies for various situations or crises
- Document best practices
- Report community feedback to account executives and managers
- Participate in social events, corporate events and workshops
- Measure and improve sentiment

**Requirements**:

- Affinity for luxury brands
- Strong communicator
- Ability to think quickly
- Problem solver
- Passionate and creative
- Result-oriented
- Excellent spoken and written English skills
- A sense of humor

We offer
- A great working environment with an international team of high performers
- Fast-growing and challenging projects from well-known international brands to start-ups
- An appreciative and collaborative corporate culture with a “Can Do” attitude
- Advancement training and career growth opportunities
- Flexible working hours and remote work options
- A competitive salary

About Our Tribe
We have been working with the world’s leading luxury leisure brands and disruptive tech startups in over 40 countries including the US, EU, GCC, UK, for more than 10 years.

Tribe X presents the science of digital fused with the art of content. We already have been growing, adapting, and making an impact with stunning visualizations and representations for our clients' online presence, and we're looking for someone with the same mentality and approach.

About Our Vibe
We are eager to recruit the most talented experts in the game. But we are also looking for a perfect Tribe X fit. Someone who is eager to learn, takes initiative, inspires others, strives towards a better world, takes the stage, is a futurist at heart, and wants to help expand the Tribe around the world.

Values are what we value. There are no big egos here, just a group of people looking to be at the forefront of digital innovation and creativity. We’re a highly inquisitive bunch, regularly hosting inspiration sessions, training programs, and team-building activities. We strongly support diversity and are committed to creating an inclusive environment for all employees.



  • Cape Town, South Africa Social Media Now Full time

    **Senior Social Media Manager & Designer** **Salary**:R25,000 - R35,000 pm depending on experience **Incentives**:Huge growth potential starting with the company. Bring your ideas to the table and let's roll with them. **Contract**:Three-month probation then permanent position. **Team**:We're a small team of 6 and are looking for a like-minded individual...


  • Cape Town, South Africa Social Media Now Full time

    **Senior Social Media Manager** **Salary**: R25,000 - R35,000 pm depending on experience **Incentives**:Huge growth potential starting with the company. Bring your ideas to the table and let's roll with them. **Contract**:Three-month probation then permanent position. **Team**:We're a small team of 6 and are looking for a like-minded individual who is...

  • Social Media Manager

    3 weeks ago


    Cape Town, South Africa John Brown Media SA Full time

    John Brown Media South Africa is seeking to appoint a talented Social Media Manager to lead social media across numerous titles for a leading retail brand. The position is based in Cape Town and will report to the digital editor. An understanding of content marketing is crucial. **Key responsibilities**: Stay abreast of current social media trends and...


  • Cape Town, South Africa Mag 7 Media Full time

    Overview: We are seeking a talented and creative Social Media Specialist to join our team. As a Social Media Specialist, you will be responsible for managing and implementing our social media strategy to increase brand awareness, drive website traffic, and engage with our target audience. This is an exciting opportunity to make a significant impact on our...


  • Cape Town, South Africa The Digital Media Collective Full time

    **Key responsibilities**: **Client management**: drive and maintain strong relationships with clients. Understand and align with their business targets and goals. **Campaign planning and execution**: develop, implement, and optimise social media campaigns across various platforms. Ensure all campaigns align with client's performance objectives and are...


  • Cape Town, South Africa Seven Eight Six Media Group Full time

    **REMOTE - UK WORKING HOURS - PLEASE SHARE YOUR PORTFOLIO UPON APPLYING** **Overview**: If you live and breathe marketing, we need to talk. **About Us**: Seven Eight Six specialises in Brand, Web Development, and Creative Design. We are dedicated to creating compelling and innovative solutions that elevate our clients' brands and engage their audiences. We...

  • Social Media Intern

    5 days ago


    Cape Town, South Africa Highbury Media TA Habari Media Full time

    Are you passionate about content creation and social media? We are seeking a digital media intern residing in Cape Town, currently unemployed, and seeking to gain workplace experience by joining our dynamic editorial team (digital) and working on our liefestyle titles. Habari Media is a media powerhouse, whose world-class titles connect brands to targeted...


  • Cape Town, South Africa GVI Full time

    About the role GVI is an award-winning social enterprise with four brands in its portfolio: GVI People, GVI Planet, Bushwise Field Guides, and Impact Academy. We connect our participants around the world with communities and wildlife in incredible locations. With us, you get to meet like-minded people, learn from organisations that are protecting our...


  • Cape Town, South Africa Highbury Media TA Habari Media Full time

    We are seeking a dynamic sports social media manager and content creator to elevate our sports brand's digital presence. This role is ideal for someone with a deep passion for sports, digital storytelling, and engaging sports fan communities. **Responsibilities**: Execute social media strategies that reflects our brand's vision and the excitement of the...

  • Social Media Intern

    3 weeks ago


    Cape Town, South Africa Highbury Media TA Habari Media Full time

    Are you passionate about content creation and social media? We are seeking a social media/content creator intern residing in Cape Town, currently unemployed, and seeking to gain workplace experience by joining our dynamic editorial team for Garden&Home Magazine (digital). Habari Media is a media powerhouse, whose world-class titles connect brands to targeted...


  • Cape Town, South Africa Cape Media and Marketing Full time

    Description A prestigious business in the V&A Waterfront requires the services of a dynamic office manager with experience in digital marketing and social media management. This hybrid position provides the perfect opportunity to evolve in a premium corporate environment and obtain valuable business experience from various...


  • Cape Town, South Africa Highbury Media TA Habari Media Full time

    Highbury Media T/A Habari Media is a media powerhouse, whose world-class titles connect brands to targeted audiences. We're hiring a social media/digital intern, seeking to gain workplace experience, more importantly, who has a genuine passion for all things digital. **Key duties**: Brainstorming creative concepts. Offering creative insight on how we can...


  • Cape Town, Western Cape, South Africa Callforce Direct Full time

    Vodacom Social Media Community Manager Job Summary:We are seeking a dedicated social media community manager consultant to join our team. As a community manager, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer...

  • Social Media

    6 days ago


    Cape Town, South Africa Quidax Full time

    **About Quidax** We are a crypto startup and we are passionate about connecting people to an alternative financial system. At the core we believe that innovation in money didn’t end with dollars, pounds, and money as we know it today, there has to be something that pushes us as a race forward. We are betting it’s crypto because we’ve seen how it...


  • Cape Town, South Africa Maskew Miller Learning Recruitment Full time

    **Job Desciption**: **About Maskew Miller Learning**: Maskew Miller Learning lends its name from the most trusted and recognizable publisher in South African history - Maskew Miller. At Maskew Miller Learning, we believe that learning allows people to move forward in life, enabling them to have brighter futures. We are a B-BBEE - Level 1 contributor,...


  • Western Cape, South Africa The Global Talent Co. Full time

    **Social Media and Community Manager**: **Full-time (40hrs a week), Remote (Latin America)** **About Us**: At T**he Global Talent Co.**, we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing...


  • Cape Town, South Africa Recruitment Matters Africa Full time

    Our client searching for a talented social media manager to represent their company by building a social media presence for their brands. **Responsibilities**: - Running company social media advertising campaigns. - Formulating high-quality novel written and visual content for each social media campaign. - Building a social media presence by maintaining a...


  • Cape Town, South Africa Mamelani Projects Full time

    Founded in 2003, Mamelani is a community development Non-Profit Organisation that recognises the impact of violence and trauma on the daily life experiences of the most vulnerable members of society. We partner with youth, community groups, organisations and policy makers to co-create safe spaces where people can share their stories, gain access to...

  • Social Media Manager

    2 weeks ago


    Cape Town, South Africa Centre Recruit Consultants Full time

    **Responsibilities**: - Running company social media advertising campaigns. - Formulating high-quality content for each social media campaign. - Building a social media presence by maintaining a solid online presence. - Monitoring the company's brand on social media. - Building brand awareness by engaging relevant influencers. - Managing our online...


  • Cape Town, South Africa Recruitment Matters (Pty) Ltd Full time

    Our client is looking for a Social Media Manager. This role is responsible for developing and executing social media strategies that engage and build relationships with the company's target audience. This includes creating and sharing engaging content, optimizing social media pages, moderating user-generated content, analyzing social data, and collaborating...