Customer Success Advocate

2 weeks ago


Johannesburg, South Africa SUMMIT Africa Recruitment Full time

Our client, a homegrown South African fintech company is looking for a Customer Success Advocate to join their dynamic team in Johannesburg.

**Requirements;**
- 2-5 Years of experience as a Sales Consultant/Customer Success Consultant, Marketing consultant
- Fintech experience is preferabl
- Strong business acumen skill
- Experience with the Payment product
- Ability to interact with Merchant
- Retail and/or hospitality experience is preferable
- Knowledge and familiarity of the surrounding areas retail/business offerings
- Ability to work remotely

**Competencies;**
- Excellent communication skills.
- Strong negotiation and closing abilities.
- Self-motivated and goal-oriented with a track record of meeting and exceeding sales targets.
- Effective time management skills
- Keeps abreast of industry best practices
- Ability to work independently and as part of a collaborative team.
- Strong ability to identify, analyse and problem solve



  • Johannesburg, Gauteng, South Africa Mimecast Full time

    Customer Success Advocate Give our customers a continuous sense of security. Know how to make a customer of years feel just as important as the day they signed on the dotted line? Our Customer Success Advocates focus on ensuring customer delight. You will be responsible as the first point of contact to assist their customers based on individual customer...


  • Johannesburg, South Africa Mimecast Full time

    Customer Success Advocate We're your dream customer team! In this role your core focus will be on ensuring customer delight. You will be responsible as the first point of contact to assist your customers based on individual customer needs. It is a demanding role with many outcomes expected. It requires a highly-organized and efficient individual with...


  • Johannesburg, South Africa Mimecast Full time

    Customer Success Advocate - Give our customers a continuous sense of security.- Know how to make a customer of years feel just as important as the day they signed on the dotted line? Our Customer Success Advocates focus on ensuring customer delight. You will be responsible as the first point of contact to assist their customers based on individual customer...


  • Johannesburg, South Africa Mimecast Full time

    Customer Success Advocate Give our customers a continuous sense of security. Know how to make a customer of years feel just as important as the day they signed on the dotted line? Our Customer Success Advocates focus on ensuring customer delight. You will be responsible as the first point of contact to assist their customers based on individual customer...


  • Johannesburg, South Africa Mimecast Full time

    Customer Success Advocate - We're your dream customer team!- In this role your core focus will be on ensuring customer delight. You will be responsible as the first point of contact to assist your customers based on individual customer needs. It is a demanding role with many outcomes expected. It requires a highly-organized and efficient individual with...


  • Johannesburg, South Africa Mimecast Full time

    Customer Success AdvocateGive our customers a continuous sense of security.Know how to make a customer of years feel just as important as the day they signed on the dotted line? Our Customer Success Advocates focus on ensuring customer delight. You will be responsible as the first point of contact to assist their customers based on individual customer needs....


  • Johannesburg, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

    Happy Customers lead to retention of their business as well as turning them into advocates for the company which attracts new business opportunities. The Customer Success Team have the goals of acting as the advocate for the customer within the company and to develop a holistic view of all technical aspects of every customer. Customers Success will manage...


  • Johannesburg, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

    Kerridge Commercial Systems (KCS) is a market leader in the development and provision of trading and financial software environments for specialist Distribution, Wholesale, Merchant and Retail industry sectors, addressing single - or multi-branch operations, as well as catering for organisations with 'point-of-sale' showrooms and warehouse Our passion is to...


  • Johannesburg, South Africa Temenos Full time

    **ABOUT TEMENOS** Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We do this through the pioneering spirit of 7500+ Temenosians who are passionate about making banking better, together. We serve over 3000 banks from the largest to challengers and community banks in 150+ countries. We collaborate...


  • Johannesburg, South Africa Core Group Full time

    Core Group represents some of the world's most valued and loved brands in Sub-Saharan Africa. As such, the functioning and operation of our warehouse plays an essential role in our business. The Customer Service Advocate acts the middle man between the customer and business. We are looking for an individual with good communication and administrative skills....


  • Johannesburg, Gauteng, South Africa Temenos Full time

    ABOUT TEMENOSTemenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We do this through the pioneering spirit of 7500+ Temenosians who are passionate about making banking better, together.We serve over 3000 banks from the largest to challengers and community banks in 150+ countries. We collaborate with...


  • Johannesburg, South Africa Solid Systems Full time

    As the Customer Success Manager, your role is pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical Team. Your primary objective is to understand our clients' business needs, tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery. By ensuring a...


  • Johannesburg, South Africa SurTech Full time

    **Diligent Boards - Customer Success Manager** **Job Title and Overview** The Customer Success Manager manages a portfolio of accounts and guarantees an exceptional customer experience, revenue retention and referrals across Africa. Being the primary liaison for customer relationships for the Diligent Boards product, the CSM will engage in proactive...


  • Johannesburg, South Africa SurTech Full time

    **Diligent Boards - Customer Success Manager** **Job Title and Overview** The Customer Success Manager manages a portfolio of accounts and guarantees an exceptional customer experience, revenue retention and referrals across Africa. Being the primary liaison for customer relationships for the Diligent Boards product, the CSM will engage in proactive...


  • Johannesburg, South Africa Vulcan Recruit Full time

    **Position**: Customer Success Consultant (Fintech Industry) **Location**: Gauteng/Bedfordview **Salary**: R15 000 - R20 000 (Depending on experience) **Benefits**: Medical Aid & Provident Fund **About Our Client**: Our client showcased a remarkable 46% annual growth in 2021 within the digital verifications and payments solutions industry. Their work...


  • Johannesburg, South Africa Solid Systems Full time

    **About us**: We help businesses around the globe to step into the future confidently by providing world-class IT services, in the most human way possible. We have a passion for technology and the way that it evolves, which is why we’re constantly improving the tools and methods we use. We offer a wide range of services across South Africa and UK, which...


  • Johannesburg, Gauteng, South Africa Solid Systems Full time

    About us:We help businesses around the globe to step into the future confidently by providing world-class IT services, in the most human way possible. We have a passion for technology and the way that it evolves, which is why we're constantly improving the tools and methods we use.We offer a wide range of services across South Africa and UK, which...


  • Johannesburg, South Africa SAS Full time

    : **Nice to meet you!** We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with...


  • Johannesburg, South Africa SAS Full time

    Sr. Customer Success Manager Job Locations ZA-Johannesburg Requisition ID 20060139 Job Category Customer Success Travel Requirements 25% Nice to meet you! We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a...


  • Johannesburg, South Africa Solid Systems Full time

    As the Customer Success Manager, your role is pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical Team.  Your primary objective is to understand our clients' business needs, tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery.   By ensuring...