Warehouse Assistant

**PURPOSE OF ROLE**:
The Warehouse Assistant plays a pivotal role in the overall efficiency and effectiveness of the warehouse operations. The primary purpose of this role is to ensure the seamless flow of goods within the warehouse, from their arrival to their dispatch, while maintaining accuracy, organization, and safety.

**Role Requirements**:
**Receiving**:

- Identify from where the shipment is coming (Branch, customer or supplier), what type of stock order is being received (Customer Return, Inter Company Transfer Order, Local Order or International Order) and what the destination of the stock is intended for (Richmond Park or another branch/location).
- Receipted stock, needs to be placed physically in the storage location for the specific warehouse (Lighting, Energy, Utilities, Residential, Platform, SUS, etc).
- Report any damaged-, short supplied
- and over supplied stock (Discrepancies) to direct supervisor and Procurement (if from supplier). This should also be captured on the respective reports.
- Discrepancies should be listed on the specific documentations as and when it was noted. Necessary checks and confirmations should be done to ensure accurate reporting. The discrepancy paperwork should be handed over to the Receiving Supervisor at the end of each day for submission. Discrepancies should be followed up with the procurement team or sending branch as to be resolved/cleared within 5 days after submission. After feedback is received, necessary steps should be taken as to ensure stock accuracy is being maintained.

**Storage**:

- Receipted stock needs to be placed physically in the storage location for the specific warehouse (Lighting, Energy, Utilities, Residential, Platform, SUS, etc).
- Items to be packaged in a manner to reduce damages during storage and transport. This should be in support of the company policies and promote good H&S practices.

**Order Fulfilment**:

- All damaged stock needs to be removed from the shelf and involve stock control to take the correct steps as put out in the SOP.
- Identify where the shipment is going to (Branch, customer or supplier), what type of stock order is being sent (Customer order or replacement, Inter Company Transfer Order, Local Order or International Order) and what the destination of the stock is intended for (Department in Richmond Park or another branch/location/).
- Plan daily activities as to uphold delivery commitments, necessitating regular collaboration with supporting teams and departments.

**Packaging**:

- Items to be packaged in a manner to reduce damages during storage and transport. It should also be presentable as not to tarnish the company's image.
- All lose items that does not have a label, should be labelled as per SOP.

**Dispatch**:

- Ensure that all deliveries are co-ordinated in such a manner to support the company's objectives.
- Transportation quotes should be managed in a manner to ensure that timeous deliveries are made within company planned budget.
- All POD's of the previous day to be scanned on system before COB.

**Documentation**:

- When processing instruction, make sure to note the quantity and quality of the units being picked, should there be any discrepancies present, ask for assistance from the stock controller and advise your supervisor. This needs to be signed off by supervisor.
- All documentation to be stored as per company SOP.

**Health & Safety**:

- Review, implement, and enforce health and safety policies and procedures for warehouse and transportation activities as per company policy.
- Conduct regular safety audits and inspections to identify and mitigate potential hazards.
- Arrange training for warehouse and transportation staff on safety protocols and best practices. This includes valid forklift/reach truck licenses, drivers' licences, first aider certifications, etc.

**K**nowledge, Education, Skills & Experience**:

- At Minimum, Matric/NQF 4 level qualification
- Ability to read, write, count and communicate verbally
- Warehouse Operations 2+yrs
- Fleet and Contract Management knowledge/experience advantageous
- Administration related to the role 2+yrs
- Be able to cope under high level of pressure & fast-moving environment.
- Attention to details and problem solving.
- Excellent communication skills.
- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements.
- Quality Control Analysis - Conducting inspections of products, services, or processes to evaluate quality or performance.
- Computer Literacy - MS Office, ERP/WMS
- Valid forklift/reach truck licenses, Code 8 drivers' licence

**Personality Characteristics**:

- Focused
- Trustworthy
- Caring
- Detail-oriented

**About Rubicon Group**:
Rubicon Group is a vertically-integrated, sustainable technology group, providing end-to-end products, services, and software solutions in the fields of:

- Solar energy
- Energy storage
- E-Mobility
- Smart building and smart retail technology
- P