Social Media Coordinator

3 weeks ago


Cape Town, South Africa Newmark Hotels Full time

**Scope and purpose of job**

Support the Digital Content Manager in the day to day running and management of the Newmark Hotel & Reserves Social Media portfolio. Create and organize content across a range of social media profiles for different hotels, lodges, and reserves.

**SKILLS & KNOWLEDGE REQUIRED**
- 2 - 3 years’ experience in Social Media management
- Previous experience with hotels, lodges, and resorts advantageous
- Marketing or Media diploma/ equivalent preferable
- Ability to work in a pressurized environment.
- Excellent written communication skills
- Excellent attention to detail
- Excellent Planning and Organisational skills
- Computer Literacy: Microsoft Word & Excel, Social Media Scheduling platforms and design programs advantageous
- Strong copywriting skills - ability to write for the digital audience.
- Must be able to work in a team or independently.

**KEY RESPONSIBILITIES**
- Posting/Scheduling content across social media accounts
- Write copy for social media posts across all channels i.e., Instagram, Facebook and LinkedIn
- Communicate with followers, respond to dm’s and comments in a timely manner and monitor customer reviews.
- Being on top of the latest social media trends
- Weekly content creation i.e. reels and stories
- Update social media elements across all channels on a monthly basis
- Assist the Digital Content Manager with creating campaign specific content for social media channels
- Work with graphic designer to create elements for social media channels i.e. Banners, stories and digital adverts
- Assist the Digital Content Manager with influencer partnerships and brand collaborations across all channels

**Education**:

- Diploma (preferred)

**Experience**:

- copy writing: 3 years (preferred)
- content creation: 3 years (preferred)
- social media management: 3 years (preferred)
- hospitality (Hotels, Reserves, Resorts): 2 years (preferred)



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