Ecommerce Specialist

5 months ago

Durban, South Africa SHARON NUROCK RECRUITMENT CC Full time

**Job Overview**:

- Manage all the Groups online platforms and websites.
- Service independent retailers and corporate clients.

**The Person**:

- Degree in Commercial Studies / Marketing and/or Digital Marketing.
- Min 5 years experience in e-Commerce Management.
- Pref experience in managing large corporate accounts and B2B sales.
- Fulfil all e-Commerce related administrative duties.

**The Job**:

- Develop and implement e-Commerce and B2B strategies to increase revenue, improve customer experience, and optimise product listings across different platforms, both international and local e-Commerce platforms.
- Analyse sales data, market trends, and customer feedback to identify growth opportunities and areas for improvement in their e-Commerce and B2B operations.
- Co-ordinate with internal teams to ensure a seamless and efficient online sales process.
- Establish and maintain strong relationships with Platform Reps and Partners to stay informed about marketplace changes and opportunities.
- Drive innovation in the e-Commerce and B2B operations.
- Manage inventory across different departments, collaborating with finance, planning and distribution teams to ensure optimal stock levels and timely order fulfilment.
- Regularly monitor and report on KPIs, providing insights and recommendations for continuous improvement.
- Track and report online sales.
- Investigate online sales trends and leverage opportunities for growth.
- Continuously research the e-Commerce trends for online platforms.
- Develop and clarify the digital strategy and set immediate and future priorities.
- Upgrade existing digital platforms.
- Identify new digitally savvy initiatives.
- Agree with Directors new fulfilment opportunities.
- Create and drive digital marketing activations.
- Collaborate and work alongside marketing team.
- Service all digital needs across all company brands.

**Competencies**:

- Strong analytical skills.
- Ability to analyse data and metrics and translate them into actionable strategies.
- Excellent understanding of e-Commerce best practices and a customer-centric mindset.
- Fulfil all e-Commerce related administrative duties.
- Manage/grow direct to consumer website.
- Excellent staff management skills.
- Excellent communication and leadership skills.
- Proficiency in working with cross-functional and dispersed teams.
- Exceptional project management and multi-tasking skills.

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