Business Compliance Associate Emea

6 months ago

Cape Town, South Africa Johnson & Johnson Full time

Johnson & Johnson Medical Companies produce a broad range of innovative products and solutions used primarily by health care professionals in the fields of orthopaedics, neurological disease, infection prevention, cardiovascular disease, and aesthetics. As the most comprehensive devices business in the world, Johnson & Johnson Medical Devices is best suited to serve evolving customer needs, train more surgeons to improve standards of care, and treat more patients globally as access expands.

This commitment to excellence is evident throughout Johnson & Johnson and in Medical Devices, where our team is on a mission to reach more patients and restore more lives through faster, smarter innovation, a relentless customer focus and a culture of agility. - Alex Gorsky, Johnson & Johnson Chairman and Chief Executive Officer

The EMEA Business Compliance Team was created to deliver beyond the gold standard, compliant, experiential education journeys. We strive to deliver customer centric process excellence and experiential market leading educational events for the EMEA region. We collaborate with the Global team, IT, HCC, Legal, the regional teams and the local countries to drive innovation and process excellence in this area.

The integral area of serving the needs of the business by maintaining an effective and transparent compliance program is a varied, client facing role which includes taking responsibility and ownership of business activity.

ROLE PURPOSE:
This role is to be a primary business contact within the EMEA Business Compliance team, aligning with the Health Care Compliance (HCC) program, ensuring activities operate within the compliance system by providing guidance, solutions and approvals on the Fair Market Value and Transfer of Value to Health Care Professionals (HCPs).

The role will include contract creation and activity reviews and approvals for Health Care Professionals (HCPs) / Government Officials (GOs).

KEY RESPONSIBILITIES:
Compliance:

- Act as a first line contact for business event queries.
- Provide guidance, solutions and approvals for events in accordance with the HCC program.
- Guide and advise local markets on the approval process of requesting the use of EMEA contracts.
- Review and process all event requests, to ensure they are aligned with the HCBI Guide and in line with all local country laws and legislation.
- Ensure that appropriate Evidence of Service documentation is obtained for HCP payments.

Contract Management:

- Act as a first line contact for contract queries.
- Ascertain full justification and alignment with business strategy for contracts.
- Draft contracts.
- Liaise with internal and external partners to ensure contracts are fully executed (manually or electronically).
- Manage renewals of existing contracts, liaising with the business to ascertain need.
- Co-ordinate with internal partners to ensure all J&J events have the appropriate executed contracts in place.
- Liaise confidently and transparently with HCP’s on all contractual matters.
- Ensure that appropriate Evidence of Service documentation is obtained for HCP payments.

General:

- Maintain all necessary documentation relating to all stages of the process (auditable)
- Report and escalate to management/HCC as needed
- Deliver ad hoc training (on HCC Life) to all staff, when required

ACCOUNTABILITIES:

- Proactively identify business risks and opportunities to continually improve efficiency and effectiveness.
- Ensure events adhere to Health Care Compliance guidelines and that all contracts are fully executed in time for events.
- Enhance the Business Compliance Team status by accepting ownership for being customer centric and solution orientated.
- Be transparent with all aspects of non-compliance.
- Challenge the status quo.

**Qualifications**:
SKILLS AND COMPETENCIES:

- Customer focused
- Proactive
- Enthusiastic
- Flexible
- Good with people
- Solutions driven and outcomes focused
- Self-motivated
- Excellent customer service and communication skills - with the ability to influence and develop tailored solutions
- Ability to select the right communication channels to deliver quick results
- Collaborating and engaging across functional boundaries
- Ability to build strong working relationships globally
- Solid organisational skills, including attention to detail and multitasking skills
- Ability to work on own initiative and as part of a team
- Logical and disciplined approach to record storage and maintenance activities
- Ability to manage conflicts constructively
- Good team worker, demonstrating loyalty and commitment to the organisation and team members

EDUCATION AND EXPERIENCE:
Educated to Higher Education or equivalent calibre

Evidence of cross-sector and/or cross functional experience

Customer service experience

2-3 year’s Health Care Industry Experience - preferred

Languages - preferred

LOCATION:
Willing to travel within EMEA when necessary

  • Transformation and Compliance Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa TTEC Full time

    At TTEC, we're committed to making a positive impact on our staff and the communities we operate in. As the Head of BBBEE and Transformation, you will play a key role in setting the strategic direction for all elements of BBBEE compliance and driving our impact practice with identified partners.What You Will Be DoingYou will be responsible for taking the...

  • Talent Acquisition Solution Design Manager Emea

    2 months ago

    Cape Town, South Africa TTEC Full time

    Talent Acquisition Solution Design Manager EMEA - Remote-03ZPX **Description**: Talent Acquisition Solutions Design Manager EMEA - Remote At TTEC, we’re all about the Human Experience. Elevated. As our TA Solutions Design Manager for EMEA you will be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an...

  • Talent Acquisition Manager: Emea

    6 months ago

    Cape Town, South Africa DigiCert Full time

    **ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help...

  • Talent Acquisition Manager: Emea

    6 months ago

    Cape Town, South Africa DigiCert, Inc. Full time

    at DigiCert Cape Town ABOUT DIGICERT We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded...

  • Emea HR Administrator

    2 months ago

    Cape Town, South Africa OLIVER Agency Full time

    Established in 2004, **OLIVER** is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with...

  • EMEA HR Administrator

    2 months ago

    Cape Town, South Africa OLIVER Agency Full time

    Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with...

  • Construction Project Manager Emea

    6 months ago

    Cape Town, South Africa TTEC Full time

    Construction Project Manager EMEA Construction Project Manager EMEA At TTEC, we’re all about the Human Experience. Elevated. As a Project Manager on the Construction team, working remotely in either South Africa or Egypt, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment...

  • Emea HR Administrator

    6 months ago

    Cape Town, South Africa OLIVER Agency Full time

    **Role**: EMEA HR Administrator (FTC - 12 months) - Maternity Cover **Location**:Cape Town, South Africa **ROLE MISSION** Working in partnership with our client, the EMEA HR Administrator will provide comprehensive HR support for EMEA (and other markets as per request) to the People team and contribute to providing delivery of high-quality service to...

  • Executive Director, Talent Attraction, Emea

    6 months ago

    Cape Town, South Africa TTEC Full time

    Executive Director, Talent Attraction, EMEA-03OIV **Description**: Bringing smiles is what we do at TTEC... for you and the customer. As an Executive Director, Talent Attraction, EMEA working remotely in South Africa, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment...

  • Executive Director, Talent Attraction, Emea

    6 months ago

    Cape Town, South Africa TTEC Full time

    Executive Director, Talent Attraction, EMEA Bringing smiles is what we do at TTEC... for you and the customer. As an Executive Director, Talent Attraction, EMEA working remotely in South Africa, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company...

  • Compliance Associate

    6 months ago

    Cape Town, South Africa Luno Full time

    **About us**: Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We're committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly. Since 2013, we've helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and...

  • Regulatory Affairs Officer

    5 months ago

    Cape Town, South Africa dLocal Full time

    **Why you should join dLocal?** dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...

  • Strategic Transformation Leader for EMEA

    2 weeks ago

    Cape Town, Western Cape, South Africa TTEC Full time

    About the RoleWe are seeking an experienced Strategic Transformation Leader to drive our BBBEE and impact initiatives in EMEA. As a key member of our team, you will play a vital role in setting the strategic direction for all elements of BBBEE compliance and driving our impact practice with identified partners.The successful candidate will have a strong...

  • Tax Compliance Officer

    5 months ago

    Cape Town, South Africa JSM Business Services Full time

    Our client, an established Financial concern that provides integrated business and fiduciary advice, wants to appoint a Tax Compliance Officer in Cape Town. It will be a hybrid based role with office and home office, with agreed regular office time to manage and coach staff. Duties and Responsibilities: - Complete Individual, Corporate and Trust Income Tax...

  • Transformation Director

    7 days ago

    Cape Town, Western Cape, South Africa TTEC Full time

    Job OverviewTTEC is seeking a highly skilled Transformation Director to lead its EMEA impact initiatives. The successful candidate will be responsible for developing and implementing the company's transformation strategy, ensuring compliance with legislative requirements, and driving stakeholder collaboration.About the RoleThis is an exciting opportunity for...

  • Talent Acquisition Professional for EMEA Roles

    7 days ago

    Cape Town, Western Cape, South Africa Meltwater Full time

    Are you a skilled recruiter looking for a new challenge? We are seeking an experienced Talent Acquisition Specialist to join our dynamic global Talent & People team in EMEA. In this role, you will be responsible for sourcing top talent across Europe, managing the end-to-end recruitment process, and ensuring an exceptional experience for candidates and hiring...

  • Workday Test Manager

    4 months ago

    Western Cape, South Africa VirtualResource Full time

    **VirtualResource (VR)** is a boutique consultancy supporting companies to optimise their HR systems and Workday. We strive to be the go-to company that partners with businesses to optimise their HR technology landscape. **We value our people** - We recognise the need for a committed, skilled and loyal team and strive to create a working environment that is...

  • Associate - Compliance, Legal & Governance

    6 months ago

    Cape Town, South Africa The Catalyst Group Full time

    Innovation Powered | People Inspired The Catalyst Group is a tech-focused financial services organization that is creating a spark in a one-dimensional industry. Founded in the Cayman Islands in 2020, Catalyst is a privately owned and fully independent group. We have offices and teams in 5 countries, servicing a global portfolio of clients with a wide range...

  • Senior Compliance Associate

    1 month ago

    Cape Town, Western Cape, South Africa Employ Africa Group Full time

    Employ Africa Group is seeking a highly skilled Senior Compliance Associate to join our team. As a key member of our operations team, you will be responsible for ensuring high performance and compliance across the Marketplace.The role will involve specific audit and compliance duties, including critique of proof of delivery images and determining if one is...

  • Business Funding Associate

    1 month ago

    Cape Town, Western Cape, South Africa Genfin Business Finance Full time

    About Genfin Business FinanceGenfin Business Finance is a South African business that provides flexible funding solutions to businesses, enabling them to unlock growth and achieve sustainable success.We work closely with businesses to understand their needs and provide affordable finance options to support their growth and operation.Job OverviewThe Business...