Workshop Manager

3 days ago


Johannesburg, South Africa GP Consult Full time

Gauteng, JHB - Eastern Suburbs
- R 41000 - R 47000 Monthly Cost To Company

Workshop Manager - Kempton Park
- Manage and plan the daily operations of the workshop, working with and acting on deviations
- Leading and motivating the workshop and service staff and Services Salesman personnel.
- Set routines for daily planning and follow up meetings on WIP and Parts
- Carry out regular meetings with staff
- Verify there is an efficient flow of authorized work in the workshop, ensuring quality and documentation
- Develop, implement and monitor standards and routines, maintaining a high standard of cleanliness and tidiness within the workshop
- Monitor the ongoing condition of workshop tools and equipment, arranging purchase, repair and calibration
- Monitor and handle deviations, initiate proper actions and escalations
- Promote and work with Dealer Operating Standards to ensure uniform quality standards in all areas of the business
- Coordinate the Spare Parts activity to ensure parts availability together with Parts Manager, to ensure service exchange and warranty parts procedures are adhered to
- Manage the workshop facilities and HSE together with Safety Officer
- Create working time schedules for work shifts
- Attend to Daily Workshop reporting, regarding WIP, Efficiency, Productivity, Debtors and Creditors
- Build and maintain the right level of relationships with customer representatives.
- Monitor the processing of complaints and process major or complicated complaints
- Assist workshop personnel and customers regarding technical issues.
- Participate in meetings with Key customers when required
- Market and communicate services solutions to existing and potential customers
- Coordinate and follow up of the Services Salesman activities if required by the reporting line
- Enable a team based approach ensuring open and effective communication within the workshop to achieve common business objectives
- Monitor the workshop’s pricing and discounts to ensure that they meet the established level
- Cooperate with other local and distributor departments to develop, maintain and communicate the services strategy, portfolio and solutions
- Manage and analyze the workshop’s running costs and expenditure budget
- Regularly follow up service business and financial results
- Set, monitor, maintain and follow up KPI:s
- Work with and handle applicable licenses for the workshop operations, monitor possible developments
- Analyze current standards to identify and present opportunities for improvement of the workshop
- Proactively initiate improvement activities, ensuring conditions are in place to achieve workshop goals

**REQUIREMENTS**:

- Matric
- Code 8 License (valid).
- Minimum 5 Years’ experience in similar role.
- Read and Write in English
- Team Player
- Confident and proactive approach - anticipates issues and requirements
- Must have strong leadership qualities and have ability to manage Company Policies
- High level of technical expertise. Must be able to support Foreman and assist with diagnostics

Salary

Basic Salary - R 35,000-00

Cell phone Allowance R 1,000-00

Car Allowance( Travel) R 3,500-00

Medical Aid - R 1,500-00

Provident Fund

Incentive (or any other) Bonus*

R 5,000-00 for > 90% Overall Productivity

R 5,000-00 for > 120% Overall Efficiency

R 6,000-00 for < 80 WIP on month end

Petrol Reimbursement

150 Lt
- For more information please contact:

- Liesl Cloete


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