Customer Success Manager

We are looking for a technically savvy customer success manager who possesses a strong drive for results. Duties for the customer success manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn....

Customer Success Manager This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office. **Who We Are**: The Customer Success Manager (CSM) is a strategic customer centric role. The CSM is a key member of HPE's account team and serves as a trusted advisor, understanding client business...

Happy Customers lead to retention of their business as well as turning them into advocates for the company which attracts new business opportunities. The Customer Success Team have the goals of acting as the advocate for the customer within the company and to develop a holistic view of all technical aspects of every customer. Customers Success will manage...

**Diligent Boards - Customer Success Manager** **Job Title and Overview** The Customer Success Manager manages a portfolio of accounts and guarantees an exceptional customer experience, revenue retention and referrals across Africa. Being the primary liaison for customer relationships for the Diligent Boards product, the CSM will engage in proactive...

**About RedCloud** RedCloud is leveraging AI-powered technology to break down the barriers to fair and profitable trade in emerging markets. RedCloud's Intelligent Open Commerce Platform connects FMCG Brands, Distributors, and Local Merchants on a single, equitable marketplace, empowering them with real-world insights and data to help them make better...

**About Us** At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster. We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better...

**Join Jem as our Customer Success Manager.** One of Jem’s core principles is ‘Customer Obsession’. One of the reasons our customers stay with Jem is our support teams. Customer Success Managers build and manage these relationships through proactively creating the best possible customer experience. We’re looking for a dynamic, self-driven individual...

Our cutting-edge, hands-on training program will provide you with the tools you'll need for success; don't miss out on this amazing opportunity! Benefits of joining our team: - Excellent training that is 100% hands-on - Top performer incentives such as amazing travel opportunities, rapid advancement and so much more - A fun and encouraging work...

Our cutting-edge, hands-on training program will provide you with the tools you'll need for success; don't miss out on this amazing opportunity! Benefits of joining our team: - Excellent training that is 100% hands-on - Top performer incentives such as amazing travel opportunities, rapid advancement and so much more - A fun and encouraging work...

Introduction JOIN US! We seek a Customer Success Manager to join our Financial Services team, based in Johannesburg, South Africa. Job Description As a key member of the Financial Services team, you will be working closely with clients, stakeholders, and the wider SymphonyAI team. What you’ll do - Relationship Building: Develop and maintain strong...

· Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing training resources, and ensuring they have the support they need to start using the product efficiently. · Technical Support: serve as a bridge between customers and the development...

**About Us** Diligent is the leading governance, risk and compliance (GRC) SaaS company, serving 1 million users from over 25,000 organizations around the world. Our software enables holistic and informed conversations about GRC and ESG to ensure CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance...

**The Role** Essential functions**: - Collaborate with Sales to align on outcomes customers expect from their subscription purchase. - Develop a digital journey to drive outcomes. - Develop a success plan that includes critical action to ensure expected outcomes. - Provide an effective onboarding and ongoing service checks and take appropriate actions -...

As the Customer Success Manager, your role is pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical Team. Your primary objective is to understand our clients' business needs, tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery. By ensuring a...

**About us**: We help businesses around the globe to step into the future confidently by providing world-class IT services, in the most human way possible. We have a passion for technology and the way that it evolves, which is why we’re constantly improving the tools and methods we use. We offer a wide range of services across South Africa and UK, which...

The Manager, Customer Success is a key member of the EMEA Customer Excellence organisation. Customer Excellence is made up of five distinct global functions: Customer Success, Customer Support, Professional Services, Operations, and the Centre of Excellence. The SaaS business model relies on customer’s renewing, buying more services and becoming...

Contact person for this position: Ronel Bakker Job Overview Applicant based in Johannesburg to provide remote customer support in **German & English** to foreign company. Client is a young, successful, company in Zug, Switzerland, which is now looking to reinforce its international team. Client has also been active in Germany since 2021 and recently went...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

: **Nice to meet you!** We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with...

**Customer Success Manager - IT or Software background **preferred.** **FM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization,...