Team Leader: Technical Support

Description - 1. Lead Technical Support Team- Provide reports to management on call closure status and first line support related matters - Implement processes to ensure calls are closed timeously - Liaise with all necessary stakeholders and provide feedback to business and IT Management - Ensure jiras are dealt with and closed timeously - Assign jiras -...

**About Open Source (Pty) Ltd**We are a dynamic and innovative company, committed to delivering high-quality products that meet the evolving needs of our customers.**Job Summary**The successful candidate will partner with the IT Sub-Product Owner, working closely with the Delivery Manager to steer and support feature teams from a technical standpoint.**Key...

**AVI Ltd. **is known for its leading household brands across many categories including hot beverages, sweet and savoury biscuits, and snacks, frozen convenience foods, personal care products, cosmetics, shoes, accessories, and fashion apparel. **NATIONAL BRANDS LIMITED** operates 5 manufacturing sites, offering world-class manufacturing facilities in...

**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC. This role will play a critical part in ensuring the success of our customer base.Main Responsibilities:Support and maintain our current customer base through technical assistance and...

**Job description**: As the Team Leader - Service desk, your job purpose is daily real time management of the team to ensure service levels are met and maintain a high level of customer service. Attend to team related issues. The identification, management and resolution of problems that affect the quality of service to the user/client base. Responsible for...

**ROLE SUMMARY** The Team Leader is required to oversee the call centre and manage the day-to-day operations and takes responsibility for the ongoing support of the operations to ensure sustained and profitable growth throughout the contractual lifecycle. The Team Leader will be responsible for managing a team of agents’ delivery on targets and...

**The Role** Is you day successful if you can keep the machines running and if customers are satisfied with your work? As a Product Specialist, do you enjoy having a team of colleagues that looks up to you on daily bases, that you have the correct resources and knowledge required to effectively perform such duties whilst supporting your colleagues remotely...

Description - 1. Monitor, support and maintain network infrastructure.- Monitor Cisco switches, Access Points, Firewalls, and network links. - Perform IOS upgrades on cisco switches and cisco access points as per SOP. - Monitor and report issues on Service provider CE equipment at branches. - Maintain and support network monitoring system (system upgrades,...

Duties & Responsibilities: **Manage and oversee optimal system accuracy and performance from a values and functionality perspective** - Provide guidance to IT team on programs used to administer business - Implement and test automation of system programs for correctness and conduct audits on the administration system - Assist with automation and integration...

**ROLE SUMMARY** The Team Leader is required to oversee the Insurance and Direct Sales team. The individual will manage the day-to-day operations and takes responsibility for the ongoing support of the operations to ensure sustained and profitable growth throughout the contractual lifecycle.. The incumbent will be responsible for managing a team of...

Description Duties & Responsibilities: **Manage and oversee optimal system accuracy and performance from a values and functionality perspective** - Provide guidance to IT team on programs used to administer business - Implement and test automation of system programs for correctness and conduct audits on the administration system - Assist with automation and...

At Open Source (Pty) Ltd, we are seeking a highly skilled Senior Software Engineer to spearhead our global IT network operations.Job DescriptionThe successful candidate will be responsible for crafting innovative automation solutions and leading the development of cloud infrastructure on AWS, Kubernetes, Docker, and Helm platforms.Key...

Responsibilities: - Solve Technical Challenges: - Provide strategic technical support to enhance ATC Tool adoption and integration across teams - Identify, analyse, and propose solutions to address systemic technical bottlenecks within the software development lifecycle (SDLC) Toolchain Support: - Deliver overarching technical guidance to enhance ATC Tool...

**Position Summary**: As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers. You will also like working as part of a high performing team to create impact with in-store...

**Validate the consistency of all document received and implement the complaints procedure.** **Main Outputs and Responsibilities for This Position**: **1.Coordination of Audit**s** - Book meetings with auditors from Hannover-Re and Munich-Re - Prepare spreadsheet of policies required and collate all claims for auditors (including KPMG) - Organizing and...

To provide quality administration service in respect of quality assurance that results in the improvement of service and sales. 1. Provide quality administration service in respect of Quality Assurance - Contribute to the implementation of a quality assurance process within the call centre - Assess calls and achieve set assessment target - Keep record of...

Imizizi OverviewWe are Imizizi, a forward-thinking organization dedicated to delivering exceptional IT solutions.Job SummaryAs an IT Operations Expert at Imizizi, you will play a pivotal role in ensuring the stability and availability of our applications for customers. Your expertise will be crucial in supporting feature teams with startup and release...

Gauteng, Kempton Park - R 530 000 - R 570 000 Annually Cost To Company Manufacturing concern based on the East Rand has an opportunity for an experienced Accounts Payable Team Leader to take charge of the Creditors department. The role will be responsible for the local and foreign creditors. **Key areas of responsibility are**: - Manage the Shared...

Rentokil Initial: Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields...