Service Delivery Consultant

**JOB PROFILE**: - Job Title: - Service Delivery Manager- Division: - Support- Sub Division: - Service Delivery- Reports to: - Chief Operating Officer**WORKING RELATIONSHIPS**: - Internal: - Ensuring that recovery processes and procedures are in place and tested regularly - Ensure that communication and feedback on major incidents, problems and changes -...

THE JOB AT A GLANCESenior IT Service Delivery Manager will be responsible for managing overall delivery of IT services to business with a focus on maintaining service level agreements, ensuring quality service, and managing stakeholder relationships.WHAT WILL YOU DO?Oversee IT Service Delivery Identify Problems and Resolve QueriesIdentify problems requiring...

Full Time - Johannesburg - Posted 5 hours ago Job Position: Manager: IT Service Delivery Ref: 4485 Location: Johannesburg (Randburg) **Salary**: R60 000 to R85 000 per month commensurate with qualification and experience Qualifications / Requirements: - Bachelor’s Degree or equivalent IT qualification or Diploma - ITIL - CobIT - Minimum 9+ years...

Introduction Your Role and Responsibilities You will be responsible for developing and delivering IBM solution design, architecture, and implementation of IBM Z solutions which may include: - Developing and delivering consulting assessments and workshops for the IBM Z Systems - Traveling to customers and timely executing implementation projects according...

Delivery tasks: Customer Perspective - Act as an escalation point to facilitate any incident or request-related issues for our users and customers. - Responsible for the adherence and compliance for the Incident, Request and Knowledge Management processes used by the Service Desk. - Maintain the Operational databases. - Track tickets raised, and resolve and...

Delivery Consultant - Fully Remote Are you a successful recruiter but tired of working in an office 8-8? Would you like to work in an environment that values work-life balance? Cullen Brooke are looking for an experienced recruiter that wants to do something different other than work in the boring 360 style recruitment role with high-pressure selling. We are...

Able to coach and develop team members in implementing service management standards and processes. - ** 5+ years' experience of managing Software Service Delivery teams**: - Experience of pragmatic implementation of the ITIL framework in a similar sized organisation - Software Development Project Management - Evidence of a strong technical experience in...

**Key responsibilities**: **Market Research**: - Stay informed about industry trends, competitor activities, and market dynamics to adapt sourcing strategies accordingly **Relationship Building**: - Ability to build strong working relationships with Clients contact point - Create engaging and compelling job advertisements to attract top talent **Database...

**Responsibilities** Customer Perspective - Act as an escalation point to facilitate any incident or request related issues for our users and customers. - Responsible for the adherence and compliance for the Incident, Request and Knowledge Management processes used by the Service Desk. - Maintain the Operational databases. - Track tickets raised, resolved...

To maintain excellent customer relationships through effective service delivery; to assist Account Managers with daily tasks with the objective of retaining and growing the defined portfolios. To actively resolve all client queries that have been escalated to Service Consultant within a reasonable timeframe and to actively identify leads for respective...

**AME IT Service Delivery Manager** **Description** We are looking for a talented **AME IT SERVICE DELIVERY MANAGER** to join our team specializing in **SYSTEMS/INFORMATION TECHNOLOGY** for our **CORPORATE/CBS SEGMENT** in **JOHANNESBURG,** **GAUTENG, SOUTH AFRICA**. **In this role, you will make an impact in the following ways**: - Contributes to the...

Responsible for the overall performance on all SLA clients. Such a person should understand the agreed SLA and the groups responsible for delivering against the SLA’s. In all instances where an incident exceeds SLA criteria, is responsible for Root Cause Analysis and to rectify shortcomings in any process or procedure Studies the incident statistics and...

The IT Services Delivery Manager will take overall responsibility for the delivery of third and fourth line software support including the management of the full Software Development Lifecycle for support applications.Main Responsibilities:Plan, design and guide the support operations strategically and manage the client experience as it relates to the...

Job Title- Delivery Lead- Location- Selby - Johannesburg, GP 2001 ZA (Primary)- Occupational Level- Senior Management- Job Category- Project Management- Job Type- Permanent- DescriptionBankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry, including banking institutions, and therefore...

Our client has an exciting opportunity based in Roodepoort, for a Service Consultant within the medical scheme space. The Service Consultant is a customer service champion, who provides an informative & intuitive customer experience to stakeholders (including: Medical Schemes, Members of the medical scheme, Providers, Employer groups & Intermediaries),...

**Job Profile Summary** Responsible for high-level relationship management with clients. Serves as the primary management contact and client liaison during delivery of a professional services engagement or an outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of...

**Purpose** Youll lead our World Class Service Delivery Centre of 600 FTE and growing, located in the centre of Johannesburg. A highly effective Leader in an energetic results orientated environment, youll own a turnkey organisation; everything from recruitment, management, commercial performance, and campaign delivery will lie within your accountabilities....

**Service Delivery Payroll Manager** - Be part of a group that is safety driven and values inclusion - Opportunity to work in a world class organisation - Exposure to global operations, processes and stakeholders - Role based in London or South Africa **About the role** **Finding better ways to provide the materials the world needs.** We are looking for a...

Full maintenance RentalKempton Park National Logistics company in Kempton Park is seeking to employ an FMR Sales Consultant to join their ever growing team. Key performance areas Retain and grow existing businessUpsell and cross-sell all servicesAchieve Sales Targets.Structured weekly call planner and reporting detailing progress with new business...

**Who are we?** **What do we offer?** - We offer both remote and hybrid work opportunities. - Intellinexus is an SME, therefore you get a lot of exposure to different technologies, solutions and techniques during projects. - Intellinexus supports career development and growth of its employees, therefore time and money is invested to grow their consultants...