Microsoft IT Technician
3 weeks ago
**Reference: MLR 7194**
**Consultant: Michelle le Roux**
**Descriptions**:
- Ensure pumps are clean and include towels, gloves and bins
- Ensure cleanliness of all areas within the Site
- Check merchandising standards including stock levels, presentation and price labelling
- Conduct stock checks of all products including tobacco, oil, car care and lotto instants and report any variances
- Check current fuel volumes, stock at site and delivery plans to meet with target fuel stock holding - order as necessary
- Deal with customer complaints efficiently and appropriately
- Ensure staff are promoting and upselling products
- Manage the recruitment process to secure a high calibre of employee
- Manage staff rotas in line with budgeted hours
- Deal with staff issues, following the correct HR procedures
- Motivate, drive and encourage staff
- Ensure all cashing/banking summaries and reports are conducted and perform the relevant checks
- Coordinate operations, workloads and designing of shift schedules for forecourt attendants
- Personnel Management
- Customer Service
- BudgetControl
- Inventory control and management
- Oversee maintenance and keeping of forecourt and dressing rooms
- Ensure that security measures, in relation to the handling of fuel, applies to forecourt
- CashControl
- Supervise and oversee shift changes (including night shift)
- Ensure Occupational Health and Safety requirements in line with company specifications
**Qualifications**:
- Matric - a qualification in Management Development would be advantageous
- Minimum 2 years relevant fuel station management experience
- Workable knowledge of the Motor Industry Bargaining Council directives and Main Agreement
- Must have excellent numeracy skills with attention to detail
- Must be computer literate
- Must be able to work independently and be able to work overtime when required
- Excellent customer service-, managerial and sale skills
- Must be reliable and honest with sober habits
- Valid driving license and access to own reliable transport
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