Front of House Restaurant Manager

7 months ago


Cape Town, South Africa HotelJobs.co.za Full time

We are seeking an experienced and dynamic Restaurant Manager to lead our upscale luxury restaurant in the vibrant city of Cape Town.

**Responsibilities**:
Operational Leadership:

- Oversee and manage aspects of daily restaurant operations.
- Ensure the highest standards of service, quality, cleanliness, and overall guest satisfaction.
- Maintain efficient workflows to enhance productivity and minimize operational challenges.

**Team Management**:

- Foster a positive and collaborative work environment that encourages growth and development.
- Delegate and execute tasks efficiently and professionally.

**Customer Experience**:

- Uphold and enhance the restaurant's reputation for delivering exceptional customer experiences.
- Monitor guest feedback and implement strategies for continuous improvement.
- Resolve customer complaints and ensure effective communication between staff and patrons.

**Qualifications**:

- Minimum of 1 year of management experience in an upmarket or luxury restaurant setting.
- Proven track record of successful team leadership and development.
- Strong understanding of restaurant operations and customer service.
- Exceptional communication and interpersonal skills.
- Detail-oriented with a focus on maintaining high-quality standards.

If you feel that this describes you, please apply, we would love to meet you


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