Retail Operations Risk Manager

2 weeks ago

Cape Town, South Africa Recruitment Matters Africa Full time

The Retail Operations Risk Manager is responsible for identifying, assessing, and mitigating risks to the company's retail operations. This includes risks such as fraud, theft, and operational disruptions. The Risk Manager will work closely with other members of the Risk Management team, as well as with retail operations staff, to develop and implement risk management strategies.

**Responsiblities**:

- Managing the EAS requirements for all stores
- Managing the annual Fire and Safety business requirements for all stores
- Managing the multiple operational Guarding requirements and guarding supplier contracts, performance and relationships
- Managing the multiple operational Cleaning requirements and cleaning supplier contracts, performance and relationships (including Pest and Hygiene)
- Managing the multiple operational Cash in Transit (CIT) requirements and supplier contracts, performance and relationships
- Coordinating business requirements for stores Alarming and CCTV
- Managing a small team to ensure that all store services are in place and that all service invoicing, journals and accruals are actioned and updated timeously
- Ad hoc business reporting related to financial results and operational metrics
- Managing the budgeting process for risk requirements (namely guarding, CIT, cleaning, hygiene, pest and fire contracts)
- Managing the operations Insurance requirements, supplier relationship and all claims
- Chairing weekly and monthly operational meetings and steerco committees

**Key Skills**:

- MS office,
- Excellent MS Excel skills an advantage,
- Excellent analytics skills,
- Good writing skills advantageous,
- Any system experience an advantage,
- Excellent administrative skills,
- Excellent numeracy skills,
- Excellent coordination skills,

**Qualifications**:

- Matric (tertiary qualification will be an advantage)
- Business Science or Bcom degree
- 5 to 7 years’ experience
- Retail experience an advantage

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