Account Director

4 weeks ago

Durban, South Africa MMR Research Worldwide LTD Full time

**Are you an experienced market research professional looking for an exciting next step in your career? Do you enjoy delivering fantastic work and developing strong client relationships?**

**About MMR**

MMR is an independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. We are industry leaders, guiding best in class innovation for our clients - partnering with over 50% of the top 100 global food and drink brands.

Our team of over 700 highly engaged, multi-disciplined employees are primarily dynamic research professionals, sensory experts and data scientists. We’re a diverse bunch, with backgrounds in R&D, insight, marketing, sensory science, data sciences and psychology. We also boast a true global reach with offices in South Africa, UK, US, China, Singapore, Mumbai, Thailand, Columbia and Brazil.

We are a “people first” company that prides itself on collaboration, honesty and mutual trust. A company who obtained some fantastic feedback for company engagement and team spirit in a recent employee study with 80% of employees stating they’re happy and proud to work for MMR.

And one more thing, we work with 50% of the world’s food and drink brands so the chances are the last time you went to the supermarket, you bought something that we’ve influenced on its way to the shelves.

**About our Role**

MMR Research Worldwide is looking for an ambitious, energetic and self-motivated Account Director to join our South African research team in Durban (Umhlanga) to work on global client accounts within the FMCG industry.

This is a client-facing role within the research team, with the primary aim of developing small, medium and large accounts, both in South Africa and other markets across the Africa/Middle East region by growing, managing and maintaining client relationships. Key responsibilities within the role will include client interaction, research design, proposal writing and taking responsibility for quality of project delivery, adding value to debrief presentations via data interpretation and commercial awareness skills. The focus of business development will be in building and growing long term relationships with clients.

As a hands-on researcher with sector knowledge, commitment to excellence in delivery, with great story-telling skills and assured confidence, you will be able to add real insight at debriefs. Experience in, and enjoyment of management is essential as you will be required to help coach and mentor more junior team members. This coaching and mentoring aspect will require you to build a complete understanding of the full project cycle in order to be able to help develop others.

**Requirements**:
Research agency experience (ideally ad-hoc) is essential for this role. Much of MMR’s work is within the food, drink, household care and personal care industry so relevant experience of this sector is advantageous and concept/ product testing experience is ideal. Experience within both small and large agencies would be beneficial. Quant experience is essential and qual is desirable (though not necessarily as a practitioner). It is also important that you have strong self-management, organisation and communications skills.

**Benefits**

MMR Research Worldwide is an Equal Opportunities Employer.

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