Client Relations Manager

2 weeks ago


Johannesburg, South Africa Moore South Africa Full time

Moore Johannesburg ER has a vacancy for a Client Relationship Manager.

Like everyone else, we’re looking for a proactive, self-motivated team player. That’s a given. But we’re also looking for a confident all-rounder with a passion for developing business relationships. Your high standard of ethics, integrity and values will also set you apart.

**Main Purpose of Position**:

- Responsible for social media and marketing.
- Managing client relationships.
- Responsible for business development.

**Job Specifications**:
***Key Functions and Responsibilities**:

- Responsible for the company’s social media and marketing strategies.
- Building, maintaining and strengthening professional relationships with our clients.
- Managing strategies and overcoming cross functional work areas targeted to resolve issues raised by clients.
- Manages the client’s needs and service operations, which deals directly with clients and is the first point of contact.
- Develops and implements processes and procedures to improve operational efficiency.
- Identify client and industry needs and develop new service lines.

**Employee Specifications and Competencies**:
The minimum competencies such as knowledge, skills, abilities and other characteristics that an individual must have to perform the job appropriately.

**Knowledge, Skills and Abilities**:

- Punctual, reliable and dependable
- Friendly and approachable
- Effective communication skills
- Assertive and self-confident
- Ability to work under pressure
- Be flexible and have the ability to work under varying conditions
- Able to work independently
- Solid customer and interpersonal skills
- Strong knowledge of the finance and professional services industry
- Experience in business development
- Ability to collaborate with others
- Must have the ability to relate and work with diverse people from different cultures
- Strong problem-solving skills
- Negotiation skills
- Marketing and networking skills
- Social media knowledge
- Staying abreast of developments within the market
- Strong presentation skills

**Personal Qualities**:

- Good leadership ability
- Set high standards in regards to quality of work
- Strong sense of integrity
- Good people skills
- Dedicated and hard working
- Strong work ethic
- Responsible
- Thorough and precise
- Structured and systematic
- Efficient
- Self motivated
- Honest
- Patient
- Professional

**Minimum level of Education/ Qualifications Required**:

- Bachelors’ degree in Business/Marketing or equivalent.

**Work Experience**:

- Minimum 3 years’ experience as Client Relationship Manager, social media and business development



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