Product and Client Manager

2 weeks ago


Johannesburg, South Africa SUMMIT Africa Recruitment Full time

What will I be doing?
- Be involved with the Client Management and Migration teams to onboard new clients and client information onto the platform; assist clients with incentive scheme related queries and in using the system;
- Participate in the development of new and existing features, including feature conception, design and wireframing tasks. Interact with the developers and clients to ensure the features are successfully implemented and signed off between stakeholders.
- Implement and advise on the technical aspects of share plan product
- Maintain client relationships and offer new or existing solutions to existing clients
- Understand client needs and collaborate with management, colleagues, and other staff to enhance the product based on new clients or internal requirements
- Create and provide training to clients in using the platform

**Requirements**:

- Financial background with a relevant Bachelor’s degree
- Strong academic record & technically proficient (finance)
- Strong excel skills is a prerequisite
- 3 - 6 years’ experience
- Analytical and problem-solving skills
- Can lead client meetings
- Can work in a team environment & alone (self-starter)
- Knows how to prioritise tasks and provide excellent service
- Deadline driven and can work under pressure

Knowledge/Experience in the following areas will be beneficial but not required:

- Software development knowledge/experience
- CFA, level 1 2 or 3
- Computation and applied Mathematics Degree or Financial Maths Degree or similar


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