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Billing Services Associate

5 months ago

Jet Park, South Africa Marken Full time

**Title**:
Billing Services Associate

**Job Purpose**:
The Billing Associate will ensure Quality Control on billing for key clients and perform quality assurance on invoice management.

**Main Duties and Responsibilities**:

- Identify data gaps in Key Client information and resolve them for billing purposes
- Work with other departments to resolve queries on the process
- Work with Credit Control to resolve the outstanding debt for Key Clients
- Identify revenue improvement and cost savings opportunities
- Weekly analysis of open jobs for Client invoicing, together with recommendations and process delivery for rectifying errors
- Weekly quality check of invoices once created, prior to their being sent to the Client
- Monthly reconciliation of outstanding jobs, providing reasons for not billing
- Devise process for Key Account Management for Clients under their responsibility
- Provide monthly reports and KPIs for Alliance Directors and Clients, as required.

**Requirements**:

- Bachelor or Associate's degree in Accounting or Finance desired
- 1+ year of Billing experience required
- Sound knowledge of Excel - Pivot Tables and Vlookup experience are required
- Understanding of the importance of accurate billing and service provision
- Background in Customer Service preferred, but not crucial
- Must be organized, dedicated, and possess excellent communication skills

**Marken** is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide, and supports cell and gene therapy logistics services from clinical to commercial, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production.

**Moving Our World Forward by Delivering What Matters.**

**IND123