Customer Relations Lead

3 weeks ago


Century City, South Africa Smollan Full time

We're on the lookout for a Customer Relations Lead to be based in WC-Milnerton

As a Customer Relations Lead, you will be responsible for:

- Administration
- Leadership and Team Management
- Client/Customer Satisfaction
- 4-5 years’ experience within a Call Centre environment and with first line management
- Diploma or Degree/NQF level 6 or 7
- Computer hardware and software knowledge
- Multi-tasking
- Organised
- Professionalism
- Customer service skills
- Problem-solving
- Team leadership
- Communication skills (verbal & written)



  • Century City, Western Cape, South Africa Smollan Full time

    We're on the lookout for a Customer Relations Lead to be based in WC-MilnertonAs a Customer Relations Lead, you will be responsible for:Administration Leadership and Team Management Client/Customer Satisfaction 45 years' experience within a Call Centre environment and with first line management Diploma or Degree/NQF level 6 or Computer hardware and software...

  • Call Centre Team Lead

    4 weeks ago


    Century City, South Africa H2R Full time

    Western Cape, Century City - Monthly Cost To Company (Market related) One of our clients in the Medical Industry has a vacancy available for a highly skilled and experienced Call Center Team Leader with a nursing background to join our dynamic customer support team in Cape Town. This is a 12 month contract with the possibility to go permanent. As a Team...


  • Century City, South Africa Methys Group Full time

    **Investor Relations Officer** AfricArena is an African tech accelerator that runs Corporate Open Innovation challenges throughout the African continent. AfricArena has the privilege of operating in three key spheres that underpin Africa’s economic landscape. These being: tech startups, corporations, and investors (i.e. angel investors, VCs, CVCs and...


  • Century City, Western Cape, South Africa Methys Group Full time

    Investor Relations OfficerAfricArena is an African tech accelerator that runs Corporate Open Innovation challenges throughout the African continent.AfricArena has the privilege of operating in three key spheres that underpin Africa's economic landscapeThese being:tech startups, corporations, and investors (i.e. angel investors, VCs, CVCs and other...


  • Century City, South Africa Invigor8 Innovative Social Transformation Full time

    A leading premium software provider providing cutting edge global solutions is in search of a **Software Delivery Lead** who will be responsible to lead a cross-functional team in the delivery of complex product and system development projects. **Key Responsibilities**: - To succeed with this, you will be required to plan, coordinate and lead activities...


  • Century City, South Africa Educor Full time

    **Customer Care Officer (Academics) JB3213**: Century City, Cape Town, Western Cape - Customer Service - Customer Care Officer (Academics) JB3213 Century City, Cape Town Market Related To ensure customer retention by assisting with social media queries, cancellation requests and salvaging, transferring courses. Assisting with projects relating to complaints,...


  • Century City, South Africa Kontak Recruitment SA Full time

    Century City, Cape Town, Western Cape - Customer Service - Customer Care Officer (Academics) JB3213 Century City, Cape Town Market Related To ensure customer retention by assisting with social media queries, cancellation requests and salvaging, transferring courses. Assisting with projects relating to complaints, cancellations and transfers which include...

  • Team Lead: Medical

    3 weeks ago


    Century City, South Africa Pillango Placements Full time

    JOB TYPE - Permanent - EMP TYPE - Full-Time - INDUSTRY - Medical and Nursing - SKILLS - team lead, medical - EXPERTISE - Any - SALARY TYPE - Monthly - SALARY - ZAR 35,000.00 - JOB ID - 32229 Our client is an international non-profit organisation who facilitates stem cell donations to those in need. The Team Lead for Medical is responsible for supporting the...

  • Customer Care Officer

    2 weeks ago


    Century City, Western Cape, South Africa Kontak Recruitment SA Full time

    Century City, Cape Town, Western Cape - Customer Service Customer Care Officer (Academics) JB3213Century City, Cape TownMarket RelatedTo ensure customer retention by assisting with social media queries, cancellation requests and salvaging, transferring courses. Assisting with projects relating to complaints, cancellations and transfers which include call out...

  • Customer Care Officer

    2 weeks ago


    Century City, Western Cape, South Africa Educor Full time

    Customer Care Officer (JB4357)Century CityMarket RelatedTo ensure customer retention by assisting on social media, cancellations and transfers. Primary function is to ensure customer retention by assisting with Social Media queries and complaints, cancellation requests and the salvaging thereof, and transferring student's courses to another course of their...


  • Century City, South Africa BYTE ORBIT Full time

    The Customer Experience Consultant is responsible for interactions between the Fin Tech Application Byte Orbit supports and the related users. This does not only include first level support, but also technical support relating to any queries. **Skills **& requirements****: 01. WHO WE ARE LOOKING FOR: - 3 - 4 years experience as a customer experience...


  • Century City, South Africa WNS Global Services Full time

    Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

  • Customer Support Host

    4 weeks ago


    Century City, South Africa White Hat Gaming Full time

    **Purpose of Role**: As a Customer Support Host at Moonspin, you play a critical role in delivering exceptional customer service to our most valued asset - our players. It is imperative that you focus on your player and their experience while ensuring you are up to date with all changes to our products. **Duties and Responsibilities**: - Meet monthly QA...

  • Customer Support Host

    4 weeks ago


    Century City, South Africa White Hat Gaming Full time

    **Purpose of Role**: As a Customer Support Host at Moonspin, you play a critical role in delivering exceptional customer service to our most valued asset - our players. It is imperative that you focus on your player and their experience while ensuring you are up to date with all changes to our products. **Duties and Responsibilities**: - Meet monthly QA...


  • Century City, South Africa JSM Business Services Full time

    Do you have a passion for sales and customer service and are experienced in e-commerce within the IT industry? Our client is a dynamic international company in the IT industry and is looking for experienced E-commerce Telesales staff to join their team. Professional communication and the ability to turn leads into sales is needed to be successful in this...


  • Century City, South Africa BYTE ORBIT Full time

    **Skills **& requirements****: 01. WHO WE ARE LOOKING FOR: Someone with great communication and interpersonal skills 3-4 years experience as a customer experience consultant in the tech industry An understanding of FICA/AML/TF and TCF, as well as a qualification in customer experience or related industry will be advantageous A team player with critical...

  • Customer Care Officer

    2 weeks ago


    Century City, South Africa Educor Full time

    Customer Care Officer (JB4357) Century City Market Related To ensure customer retention by assisting on social media, cancellations and transfers. Primary function is to ensure customer retention by assisting with Social Media queries and complaints, cancellation requests and the salvaging thereof, and transferring student’s courses to another course of...


  • Century City, Western Cape, South Africa MWeb Full time

    Main Purpose of the Job:The Client Services Onboarding team currently has a vacancy for a Customer Service Representative who will be responsible for providing customer support - that includes information sharing and resolving technical and billing related queries.Job Output: Responsible for customer interactions that result in resolved technical, billing...


  • Century City, Western Cape, South Africa MWeb Full time

    Main Purpose of the Job:The Client Services Onboarding team currently has a vacancy for a Customer Service Representative who will be responsible for providing customer support - that includes information sharing and resolving billing and collection-related queries. it's a 12 Month Contract.Job Output: Responsible for customer interactions that result in...


  • Century City, South Africa Ares SA Full time

    **Key Responsibilities** - Create an environment for optimal performance - Ensure a performance-driven, participative culture - Create enthusiasm and drive engagement through reward and recognition - Onboard and train new joiners - Grow and develop talent - Lead team meetings and give presentations to executives. - Develop and deliver customer service team...