Translation Coordinator

2 weeks ago

Durban, South Africa Games Global Full time

You will be Responsible for managing and coordinating the completion of multiple translation projects and queries in a fast-paced environment.

**Translation Cost Management**
- **
**Create, monitor and update project quotes.
- Managing LSP invoices, cost approvals, payment statuses/queries and any other related administration.
- Compiling of estimates and proposals for investigation purposes.
- Responsible for the amendments of existing LSP rate cards, including sign off from relevant senior.
- Calculations of translation estimates based off the rate cards.
- Compilation of estimates and proposal for new languages or markets.
- Negotiate pricing with new or existing LSPs.

**Translation Quality Managementt **Feedback incorrectly submitted jobs to client for rectification.
- Delivery of projects as per client’s expectations.
- Perform LSP quality checks.
- Collecting delivery and linguistic quality data (KPIs).
- Analyse the collected delivery and linguistic quality data (KPIs) and present recommendations to management.

**Translation Proce**ss Management**
- ** **Liaise between Derivco stakeholders and LSPs on all project related matters, including delivery dates,cost, risk management, etc.
- Leading weekly catch up conference calls with LSPs.
- Translation pack management - receive, analyse, distribute and deliver files (between internal andexternal resources), using translation management tools.
- The management of multiple, translation projects in a fast-paced environment.
- Ensure projects are submitted following the agreed processes.
- Ensure all translation disputes are resolved in a timeous manner and feedback is provided.

**Translation Process Improvements**

Identification and driving of process improvement opportunities.
- Provides feedback to stakeholders and LSPs on any process improvements
- Implement new localised and translation glossaries.

**Time Management**
- Log time into agreed system timeously.
- Manage own time to ensure work is completed.
- Arrive at meetings on time and ensure a replacement attends the meeting if unavailable.

**Support**
- Support to clients by evaluating and understanding their needs
- Manage Derivco’s set of linguistic resources such as translation memories.
- Troubleshoot project and complex technical related issues experienced.
- Manage the on-boarding process of newly acquired studios and new LSPs.
- Develop and adhere to technical documentation and provide ongoing training for all stakeholders.

**Adaptably Resilient**

Adapts to change, is open to new ideas and willing to take on new responsibilities. Able to handlepressure and can effectively adjusts plans to meet changing needs/ demands.Changes his/herinterpersonal style and approach based on the circumstance.Adapts behavior to maintain cooperativerelationships with others.Thinks through implications of changes.Makes an effort to treat people in a waythat makes them feel comfortable and respected.Accepts changes to tasks, plans and procedures.Appropriately adjusts behavior and activities to changing conditions.Maintains a positive attitude in theface of change.

**Decision-making Quality**

Makes confident, timely, fact-based, decisions drawing on a broad range of resources. Is definitive andacts on decisions with a sense of calculated risk-taking. Ensures others understand the decision beforemoving forward.Considers short and long-term implications of decisions.Able to logically defend andexplain judgments and decisions.Takes steps to clearly and accurately define the problem before seekinga solution.Bases decisions and evaluations on a careful and systematic review of relevant facts andinformation.

**Collaborative Relationships**

Is an honest and dependable team player who contributes to group collaboration and consensual decisionmaking. Builds and maintains good working relationships with others, while displaying empathy andrespect for others.Actively participates in team meetings and activities.Encourages and facilitates teamcooperation and participation.Shows enthusiasm towards being a member of the group.Supports teamdecisions.Honors team commitments and deadlines.

**Drives Results**

Sets challenging and productive goals whilst being accountable for own actions. Provides motivation andsupport to others.Uses data, checkpoints, systems and processes to track progress and measure results.Places priority tasks that result in clear, measurable progress toward specific goals and objectives.Pursues challenging goals and objectives.Pushes self and others to do all they can do to accomplishgoals.Enthusiastically drives after goals.Follows through on commitments.

**Communicates and Influences**

effectively Shares information. Listens and involves others. Clearly conveys ideas in a manner that engages othersand helps them understand and retain the message.Expresses ideas and information in a clear andconcise manner.Delivers information in a manner that is interesting and compelling to the audience.T

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