IT Admin Assistant
4 weeks ago
DUTIES AND RESPONSIBILITIES
As part of your daily tasks, you will undertake, but not be limited to, the following:
Follow up on IT support tickets, ensuring timely resolutions,
Liaise with the HR department for any IT-related matters,
Conduct IT requisition checks and assist with ordering stock and equipment,
Prepare daily reports on ticketing activities,
Implement and maintain a system for tracking and labelling all assets,
Handle basic account creation and password resets,
Document issue resolutions to identify trends and improve response times in the future,
Follow up on tasks to ensure successful project completion,
Draft letters and coordinate the signing process, ensuring technical changes are incorporated, when necessary,
Act as the first point of contact for logging issues and initiating support procedures,
Track and report the location of two technicians,
Monitor and maintain minimum stock levels of notebooks, PCs, networking equipment, screens, printers, etc.
Conduct daily checks as required
**REQUIREMENTS**:
Excellent verbal and written communication skills in English
Residing in Cape Town
Matric (high school diploma)
- If you have not heard from us within 14 days from submission of your CV to us, you can assume you have not been successful
If you are interested and have the required SKILLS and EXPERIENCE according to the job spec, please UPLOAD your current, updated CV on our Website using the following link:
For further information please feel free to contact Debbie at Select Motor Recruitment
Applications should be submitted no later than Monday 4 September 2023
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