Isp Support Desk Technician

2 weeks ago


Johannesburg, South Africa Elite Search and Selection Full time

Gauteng, JHB - Northern Suburbs
- R 15000 - R 20000 Monthly Cost To Company- Exciting opportunity for a Service Desk Technician.
The company is a well established ICT service provider who have invested substantial capital and resources into next generation voice and data network architecture, enabling them to deliver quality, industry-leading products and services backed by a dynamic team of individuals who share a passion for technology.

**Located in Johannesburg Northern Suburbs - this is an office based role**
- As a Service Desk Technician you will be responsible for but not limited to the following:

- Resolving 1st and 2nd line issues and queries.
- Answering and actioning customer requests.
- Troubleshooting equipment and services.
- Escalating faults to upstream providers and driving them to completion.
- Mikrotik router troubleshooting and operation.
- Customer connection troubleshooting
- PBX troubleshooting

**Requirements**:

- A minimum of 2 years in a Service Desk role
- CompTIA A+ and N+ **(essential)**:

- Mikrotik MTCNA **(essential)**:

- FortiGate NSE (Beneficial)

We are looking for an individual with strong communication skills, who displays patience and out of the box thinking when resolving issues.
Good Time and Risk management capabilities
Own vehicle and valid driver's licence
The company offers a family orientated work environment with excellent potential for growth and development.
- For more information please contact:

- Hayley Lovell Greene



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