Jnr Support Engineer

3 weeks ago


Johannesburg, South Africa Elite Search and Selection Full time
Requirements:
Previous relevant network support experience within a Service Desk environment, ideally within an ISP Knowledge and experience of customer service practices and ability to interact with clients in a professional and calm manner, even under pressure Hands-on experience with network equipment from vendors such as Cisco, Juniper, or Arista is preferred Strong understanding of networking concepts, protocols and technologies: TCP/IP, VLAN’s, routing protocols etc Familiarity with network monitoring and troubleshooting tools (e.g., Wireshark, Nagios, SolarWinds) Excellent problem-solving and analytical skills Strong communication and interpersonal skills Qualifications:
Tertiary education: Degree or Diploma CCNA (ideally) or N+
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