Desk Support Consultant

Are you driven by the opportunity to deliver outstanding support and resolve issues swiftly within a dynamic setting? We're in search of a committed Support Consultant to join our team. Operating within the Support Services Hub of the Services Desk Department, you'll be integral in ensuring seamless operations for our clientele. Your main objective will be...

As a Support Desk Technician, you be responsible for managing all incoming service requests by establishing an effective working relationship with customers. You will be required to maintaining accurate information about customer records for billing purposes. **Requirements**: - Relevant Tertiary Qualification - 7 years' experience in an IT performance...

JOBNUMBER **iOCO02779** - CONTRACT TYPE **Permanent** - STATE/PROVINCE **Gauteng** - CONTRACT TYPE: **Remote** **The Role**: We are looking for a motivated and detail-oriented individual to join our team as a Junior Support Consultant. This entry-level position is perfect for someone with strong problem-solving skills, excellent communication abilities,...

Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate online with the team and be effective at managing deadlines timeously, with the flexibility to travel nationally when required. Candidates need to have a solid background in the Hospitality, Tourism or...

Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate online with the team and be effective at managing deadlines timeously, with the flexibility to travel nationally when required. Candidates need to have a solid background in the Hospitality, Tourism ...

**Job Details**: **Department** **Information Technology** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** **Salary** **R250 000 - R300 000 per annum** As a Support Desk Technician, you be responsible for managing all incoming service...

Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate online with the team and be effective at managing deadlines timeously, with the flexibility to travel nationally when required. Candidates need to have a solid background in the Hospitality, Tourism or...

We are looking for a motivated and detail-oriented individual to join our team as a Junior Support Consultant. This entry-level position is perfect for someone with strong problem-solving skills, excellent communication abilities, and a passion for providing exceptional customer support.IF YOU DO NOT HAVE SYSPRO EXPERIENCE YOU WON'T BE CONSIDERED FOR THIS...

Consumer Electronics - Order Desk Consultant Our client, an international electronics manufacturer in Germiston, is seeking an Order Desk Consultant experienced in FMCG/Wholesale & Distributor sales environment: Qualifications and Experience: Matric/Grade 12 2 years' experience in in-house customer liaison & order processing within consumer...

As an Executive Search and Career Consultant specializing in the niche market of Supply Chain, I represent some of the top leaders and am called upon by blue chip organizations in the country to secure talent and assist them in building high performance teams. One such client of mine is a FMCG company and they are looking for a Head of Freight Desk. The...

**About the Role** RPM is seeking an experienced Customer Support Consultant to provide first-level technical and functional support services for our Asset Management Software Solutions (AMT and IMAFS). This is a permanent full-time role based in our Johannesburg office. The Customer Support Consultant will be responsible for investigating and resolving...

**About the Role** RPM is seeking an experienced Customer Support Consultant to provide first-level technical and functional support services for our Asset Management Software Solutions (AMT and IMAFS). This is a permanent full-time role based in our Johannesburg office and allows for a flexible hybrid work arrangement. The Customer Support Consultant will...

Our client is a leading telecommunications company in South Africa, committed to delivering innovative and reliable communication solutions to their customers. They are dedicated to staying at the forefront of technology and providing exceptional services. In support of their continued growth; we are seeking an experienced Networking Security Engineer to...

Our client is a leading telecommunications company in South Africa, committed to delivering innovative and reliable communication solutions to their customers. They are dedicated to staying at the forefront of technology and providing exceptional services. In support of their continued growth; we are seeking an experienced Networking Security Engineer to...

JOB TITLE - SERVICE DESK MANAGER The Service Desk Manager/Lead is responsible for leading and managing the Service Desk. DUTIES AND RESPONSIBILITIES: - Team Leadership: Supervise and lead a team of service desk agents, providing guidance, support, and coaching. Foster professional development through training programs, mentoring, and performance...

**Job Number** - 72502 **Job Type** - Permanent **Job Title** - Order Desk Consultant **Computer Skills** - MS PowerPoint,MS Word,ERP System,Ms Office **Industry** - Consumer Electronics **City** - Johannesburg (Incl. Northern Suburbs) **Province** - Gauteng **Order Processing** - Register product pricing on ERP system - Capturing of orders on ERP...

JOB TITLE - SERVICE DESK AGENT DUTIES AND RESPONSIBILITIES: - Incident Handling: Ticket Resolution: Receive, log, and categorize incidents and service requests. Troubleshooting: Diagnose and resolve technical issues or escalate them to the appropriate support groups. - Customer Interaction. User Support: Provide frontline support to end-users, addressing...

**Job Title**: Retail Service Desk Consultant **Job Specification**: **1. Intermediate Numeracy**: Ability to work with numbers and calculate pricing accurately. **2. Conflict Management**: Proficient in handling and resolving customer conflicts and complaints effectively. **3. Negotiation Skills (Objection Handling)**: Ability to negotiate and overcome...

Our client, a digital bank based in JHB North, is looking for 2x Service Desk Analysts to join their team. If you're passionate about IT Support and troubleshooting, this role is for you! **Responsibilities**: - Provide first-line IT and technical support. - Troubleshoot and analyse hardware and software issues. - Log and track incidents and requests. -...

Centurion, Johannesburg - Information Technology **Help Desk Coordinator (JB3235)** **Centurion, Johannesburg** R25 000 - R28 000 per month **Duration**: Permanent **Overview** **Minimum Requirements**: Bachelor's degree in information technology or related field is a plus. Proven experience in a help desk or technical support role, with a strong...