Telkom Operator
4 days ago
**Institution**: Karl Bremer Hospital
(Chief Directorate: Metro Health Services)
**Service benefits**:
- 13th cheque, employer’s contribution to the pension fund, housing allowance, medical aid allowance.
**Requirements**:
**Minimum educational qualification**:
- General Education and Training Certificate (GETC)/Grade 9 (Std. 7).
**Experience**:
- Appropriate experience in the operating of a high-volume switchboard in a hospital environment.
**Inherent requirements of the job**:
- Willingness to work shifts, night shifts, weekends and public holidays.
- Work overtime when required by operational needs.
- Physically able to hear and speak clearly.
**Competencies (Knowledge/skills)**:
- Ability to operate an electronic switchboard.
- Excellent listening skills and telephone etiquette.
- Appropriate knowledge in operating an electronic switchboard, a messaging and paging system.
- Computer literacy in Microsoft Packages (Word, Excel and Outlook).
- Ability to communicate effectively (verbal and written) in at least two of the three official languages of the Western Cape.
**Duties (key result areas/outputs)**:
- Handling of incoming and outgoing calls.
- Manage switchboard, answer telephonic queries and deliver messages
- Ensure effective and efficient communication both internal and externally between staff, clientele and the general public.
- Handling of all telecommunication equipment and related tasks.
- Handling of all alarm systems allocated to switchboard.
- Maintain internal telephone directory.
- Provide feedback on the operational running of the component.
- Report all faults alarms and telephone equipment to the supervisor/ relevant technicians.
- Support supervisor by adhering to the Code of Conduct for the Public Service.
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Telkom Operator
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Cape Town, South Africa Western Cape Department of Health Full time**Institution**: Ceres Hospital, Witzenberg Sub-district, Cape Winelands Health District **Service benefits**: 13th cheque, employer’s contribution to pension fund, housing and medical aid allowance. ***Requirements** **Minimum educational qualification**: **General Education and Training Certificate (GETC)/Grade 9 (Std....
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Telkom Operator
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Cape Town, South Africa Western Cape Department of Health Full time**Requirements**: **Minimum educational qualification**: General Education and Training Certificate (GETC)/Grade 9 (Std. 7). **Experience**: Appropriate experience in the operating of a high-volume switchboard and a messaging system. **Inherent requirements of the job**: Ability to communicate effectively (verbal and written) in at least two of the three...
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