General Manager

3 weeks ago


Pretoria, South Africa HotelJobs.co.za Full time

**Hospitality and Outdoor
- New Vacancy
- Hotel General Manager**

**Luxury Hotel - Pretoria, Gauteng**

**Requirements**:

- A business degree, hotel or hospitality management qualification (Essential)
- Have a minimum of 5 years hotel / hospitality experience in a General Manager position in a 3/4
- Hotel property (Essential)
- Strong financial acumen skills
- must be able to handle budgets, forecasting and daily financial requirements
- Strong leadership skills with an empathetic approach to Staff relations
- Critical attention to detail in professional standards
- Excellent overall hands on hotel experience
- Especially in F&B offerings for events
- Excellent sales and marketing experience
- Strong Guest relations and People skills
- Strong focus on increasing room revenue
- Be deadline driven and manage projects successfully.
- A self-starter, with strong business acumen, that can deliver results in tough times.
- A business creative who enjoys implementing new strategies that will propel the business past competitors.
- Valid driver’s license with own transport
- Preference will be given to SA Citizens living in Pretoria or wanting to relocate there

**Description**:

- Ensures the smooth running of the hotel, where all areas of the business are managed and the guest service experience is delivered to the highest levels
- Working proactively with all key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
- Develops and implements strategies where key hotel metrics are identified, communicated and delivered
- Maximizing sales and profit, business opportunities and brand reputation, productivity and performance
- Reviews and scrutinizes business activities, objectives and best practices, providing recommendations that will drive financial performance and provide added value
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
- Proven experience in general management with strong problem-solving capabilities
- Commitment to exceptional guest service with a passion for the hospitality industry
- Experienced in using IT systems on various platforms
- Strong communication skills and at building lasting relationships

**Package on offer**
- Live out in Pretoria/ Centurion
- Other company benefits

**Starting Date**: July 2024


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