Reception and Front Desk

6 months ago


Cape Town, South Africa HotelJobs.co.za Full time

Exciting Opportunity in Cape Town

Hospitality Jobs Africa is thrilled to present an exceptional opportunity to join our client's team as a Reception and Front Desk professional at their Luxury Backpackers accommodation in Cape Town. If you're passionate about hospitality and eager to create unforgettable experiences for guests in one of the world's most vibrant cities, this role is for you

**Why Join Our Client**:

- Work in a dynamic environment at our luxury backpackers' accommodation in the heart of Cape Town.
- Engage with guests from around the world and showcase the best of our city's experiences and culture.
- Be part of a supportive team dedicated to delivering exceptional guest experiences.

**Role Overview**: As our Reception and Front Desk professional, you'll play a crucial role in managing the guest experience and ensuring our guests have a memorable stay. We're seeking a detail-oriented individual with a passion for hospitality and a genuine curiosity about Cape Town's experiences and culture.

**Salary**:

- R7,000 - R10,000 Monthly, Non-Negotiable

**Minimum Requirements**:

- Prior experience in hospitality is essential.
- Excellent communication skills, both verbal and written.
- Fluency in English is required.
- Proficiency and experience working with computers/laptops (Mac, Office, Outlook, etc.).
- Manage reservations, promptly respond to guest inquiries, and facilitate tour sales and bookings.
- Conduct room inspections to maintain our luxury standards.
- Welcome guests warmly, ensuring accurate check-ins and billing processes.
- Handle daily operational reports, invoices, and pre-checkout procedures efficiently.
- Build connections with guests, offering recommendations and insights to enhance their stay.
- Utilize excellent communication skills to engage in meaningful conversations with guests.


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