Product Introduction Support Manager

6 months ago


Nigel, South Africa ALSTOM Full time

Req ID:432178

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

PURPOSE:

- Coordinate and manage teams & activities performed by Product Introduction (PI)
- Support on production site (PI logistic, FM Coordinator)

RESPONSIBILITIES:
**Key accountabilities**:

- Support customer site set-up in terms of special tools, consignment stock,...
- Supervise PI logistic/materials in Alstom manufacturing site with regards to consignment stock availability, delivery and repair loop (including over warranty lifetime)
- Coordinate & supervise stock and logistics costs
- Contribute to claims and negotiations with external supplier (regarding PI activities)
- Support field modification preparation with material, tools, documentation
- Ensure compliance to standard processes (ISO, EHS) for PI Support teams
- Promoting the Alstom Code of Ethics and adhering to the highest standards of ethical conduct
- Support PI Supplier Performance Managers in back-charging process with ensuring relevant PI documentation

**Performance measurements**:

- Respect of allocated Quality Cost Delivery (QCD) budgets
- Zero Deviation (EHS)
- Achievement of contractual availability (milestone) targets
- PI Support Competencies development
- Workload management
- Customer Site PI Support audit results (internal and external)
- Customer satisfaction survey result regarding PI Implementation scope

EDUCATION REQUIREMENTS:

- (Post) Graduate in Engineering or Industrial (“Internal Graduation” (“cadre interne” in F) acceptable)
- Internal EHS training
- English

**Desirable**:
Master’s degree in Engineering\

**EXPERIENCE**

**MANDATORY**:

- Several years of technical experience, mechanical or electrical / electronics (> 10 years for Senior position)
- Field Experience (> 5 years for Senior position)
- Project Execution (technical/industrial/Procurement/Supply Chain)
- Installation and Test & Commissioning team
- Team management
- General Railway and Product knowledge
- Railway safety
- EHS knowledge and exposure
- Customer contact
- Self-government

**DESIRABLE**:

- RAM
- Problem Solving skills
- Data analytics (Defect Management system)Customer contact

**Competencies & Skills**

Refer to HR system vs PI job codes

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you

**Important to note**

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

**Job Segment**:Logistics, Supply Chain Manager, Supply Chain, Supply, Manager, Operations, Management



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