Group Quotations Team Leader

4 weeks ago

Centurion, South Africa ANEW Recruitment Full time

**Job Advert Summary**:
**ANEW Hotels & Resorts **are looking for a **Group Quotations Team Leader** in** Gauteng, Centurion** to effectively lead day-to-day operations of Group Quoting Department.

**Minimum Requirements**:

- High School Diploma or equivalent.
- 1 year of group reservations experience
- Thorough knowledge of hotel services and amenities.
- Availability to work holidays, weekends and periods of high demand.
- Computer Skills - Proficient with Microsoft Office Suite or related software.
- Proficient with a hotel PMS
- Oral Comprehension - demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
- Reading Comprehension - demonstrates understanding of written sentences and paragraphs in work-related documents.
- Writing - communicates effectively in writing as appropriate for the needs of the audience.
- Excellent guests service skills.
- Excellent telephone etiquette skills
- Ability to handle heavy volume of phone calls.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Ability to enforce hotels standards, policies and procedures.

**Duties and Responsibilities**:

- Consistently offer professional, courteous and engaging service.
- Support agents through mentoring/coaching in their daily tasks/responsibilities to optimize departmental operations and increase knowledge and performance.
- Provide feedback to National Sales Manager regarding both positive and negative issues impacting department performance.
- Demonstrate an unyielding passion for the guest experience, culture, mission and vision by troubleshooting and resolving guest and partner issues in a timely and mutually beneficial outcome.
- Handles manager calls and emergencies.
- Follow sales standards to achieve revenue goals according to company guidelines.
- Provide accurate and thorough information on the hotel’s accommodations, packages, promotions, services, and amenities.
- Assist guests with planning and booking hotel, restaurant, packages and special event reservations.
- Book and enter group reservation requests using the Property Management System.
- Assign specific accommodations based upon feature and/or location requests.
- Assist guests with inquiries about hotel facilities in an informative and helpful way.

  • Sales Support Team Leader

    3 weeks ago

    Centurion, South Africa Exclusive Networks Full time

    **EXCLUSIVE NETWORKS**|** **Introduction** "Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with...

  • Sales Support Team Leader

    2 weeks ago

    Centurion, Gauteng, South Africa Exclusive Networks Full time

    EXCLUSIVE NETWORKS| Introduction**"Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale...

  • Team Leader

    3 weeks ago

    Centurion, South Africa Mass Staffing Projects Full time

    **Job Information** - Location- Centurion, Central- Salary- R49 000 - R60 000- Job Type- Permanent- Education- Bachelor’s Degree / BTech- Experience- 5+ years- Reference- Team lead- - it.jobs(at)staffingprojects.co.za- Fax- 0867502867Our client is looking for an experienced Team Leader in Centurion. If you are feeling that it is time for you to move on in...

  • IT Operations Leader

    3 weeks ago

    Centurion, South Africa Group IT Operations Full time

    **Introduction** Through our client-facing brands the Momentum Metropolitan Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables businesses and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their...

  • Team Leader

    2 weeks ago

    Centurion, South Africa Lanam Consulting Full time

    Key Responsibilities - Build and retain high performing a team by remaining positive, motivational and results driven - Efficiently manage, oversee targets & Team KPI’s daily - Drive up sales by designing and implementing a strategic sales plan that expands the company’s customer base and ensures a strong presence in the market - Identify and correct...

  • Store Leader

    4 weeks ago

    Centurion, South Africa Jonsson Workwear Full time

    Our retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life. The Store Leader/Business Support role assists the Business Leader by being a 'go-to' person who can be...

  • Team Leader

    2 weeks ago

    Centurion, Gauteng, South Africa Lanam Consulting Full time

    Key Responsibilities Build and retain high performing a team by remaining positive, motivational and results driven Efficiently manage, oversee targets & Team KPI's daily Drive up sales by designing and implementing a strategic sales plan that expands the company's customer base and ensures a strong presence in the market Identify and correct areas of...

  • IT Operations Shift Leader

    3 weeks ago

    Centurion, South Africa Group Digital and Technology Office Full time

    **Introduction** - Through our client-facing brands the Momentum Metropolitan Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables businesses and people from all walks of life to achieve - their financial goals and life aspirations.We help people grow their...

  • Junior Team Leader

    3 weeks ago

    Centurion, South Africa Fourier Recruitment Full time

    This is a full-time on-site role for a Forensic Investigator Junior Team Leader located in Centurion. This person will manage the day-to-day operations of the team, oversee the quality of each case, help train investigators, and interact with clients and other stakeholders. S/he will be responsible for editing all reports before they are signed...

  • Group Quoting Agent

    4 weeks ago

    Centurion, South Africa ANEW Recruitment Full time

    **Job Advert Summary**: We are looking for a Group Quoting Agent to join our ANEW Hotel Group. Create a good first impression, exceeding customer expectations through efficient delivering and friendly service with great attitude, creating results that contribute to the mission and overall success of the company. **Minimum Requirements**: - +3 Years’...

  • Retail Operations Team Leader

    2 weeks ago

    Centurion, Gauteng, South Africa WNS Global Services Full time

    Company DescriptionWNS Global Services Inc (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

  • Group Quoting Agent

    3 weeks ago

    Centurion, South Africa ANEW Recruitment Full time

    **Job Advert Summary**: **ANEW Hotels & Resorts** are looking for a **Group Quoting Agent** to create a good first impression, exceeding customer expectations through efficient delivering and friendly service with great attitude, creating results that contribute to the mission and overall success of the company. **Minimum Requirements**: - +3 Years’...

  • Claims Finance Team Leader

    2 weeks ago

    Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    **Gauteng**, Centurion** CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. We are recruiting for a Claims...

  • Group Quoting Agent

    2 weeks ago

    Centurion, Gauteng, South Africa ANEW Recruitment Full time

    Job Advert Summary:Minimum Requirements:- +3 Years' Experience in Banqueting/Reservations Matric / 1 Min Year University Great knowledge of Opera Knowledge of MS Office, Outlook & Google Chrome Mature, Confident, Patient, Great Interpersonal Skills & Computer Skills Good Communicator, Innovative & AccountableDuties and Responsibilities: Prepare quotations...

  • Actuarial Team Leader

    4 weeks ago

    Centurion, South Africa Momentum Life Full time

    **Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Role Purpose** To take...

  • Group Quoting Agent

    2 weeks ago

    Centurion, Gauteng, South Africa ANEW Recruitment Full time

    Job Advert Summary:ANEW Hotels & Resorts are looking for a Group Quoting Agent to create a good first impression, exceeding customer expectations through efficient delivering and friendly service with great attitude, creating results that contribute to the mission and overall success of the company.Minimum Requirements:- +3 Years' Experience in...

  • Software Team Leader

    1 week ago

    Centurion, South Africa Momentum Corporate Full time

    **Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Role Purpose** Manage and guide a...

  • Group Quoting Agent

    2 weeks ago

    Centurion, South Africa ANEW Recruitment Full time

    **Job Advert Summary**: **Minimum Requirements**: - +3 Years’ Experience in Banqueting/Reservations - Matric / 1 Min Year University - Great knowledge of Opera - Knowledge of MS Office, Outlook & Google Chrome - Mature, Confident, Patient, Great Interpersonal Skills & Computer Skills - Good Communicator, Innovative & Accountable **Duties and...

  • Actuarial Team Leader

    2 weeks ago

    Centurion, Gauteng, South Africa Momentum Life Full time

    IntroductionThrough our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.Role PurposeTo take responsibility for and...

  • Waste Management Team Leader

    2 weeks ago

    Centurion, Gauteng, South Africa SKG Properties Full time

    Company Overview: Founded in 2000, SKG Properties specialises in the development leasing and management of commercial and industrial real estate. Joining us means seizing an opportunity to work in a dynamic, industry leading property company in South Africa, where ethics, customer service and teamwork are the foundations of our success. ROLE OVERVIEW: The...