Claims Clerk Short Term Ii

2 months ago


Midrand, South Africa MiWay Full time

Who are we?
- Grade 12/Standard 10/NQF 4

Minimum Experience
- Minimum 2-year experience in motor claims call centre
- Minimum 2 years administrative experience Essential Requirements
- Must be highly proficient in dealing with clients at all levels
- Excellent administrative skills
- Good communication skills
- Organised
- Professionalism
- Self-disciplined
- Self-motivated
- Analytical
- Desire to excel
- Problem solving skills and solution oriented
- Ability to multi-task and cope with pressure
- Attention to detail
- Able to work flexible hours
- Customer focus
- Active listening skills
- Team player
- Follow up (must be able to establish procedures to monitor that which has been promised and delivered)
- Fluent in more than one language (English and Afrikaans a must, Vernacular an advantage)

Knowledge and Skills Claims administration Claims settlements Payment approval and rejections Operate within claims guidelines and compliance Personal Attributes Self-development - Contributing independently Decision quality - Contributing independently Plans and aligns - Contributing independently Manages conflict - Contributing independently Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Turnaround time
At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.



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