Icontact Bpo

2 weeks ago


Cape Town, South Africa iContact BPO Full time

Are you ready to embark on an exciting career in the outsourcing industry? iContact BPO is currently seeking dynamic and enthusiastic individuals to join our Outbound Retrieval Campaign, a USA-based initiative. As a outbound Representative, you will play a crucial role in ensuring smooth communication and data retrieval from medical facilities.

**Key Responsibilities**:

- Conduct outbound calls for our insurance/ medical campaign.
- Efficiently retrieve information and maintain accurate records.
- Work under pressure and manage multiple tasks effectively.
- Demonstrate proficiency in English language skills.
- Showcase a neutral accent to ensure clear communication with clients.
- Achieve and exceed set targets through commission-based incentives.

**Qualifications**:

- Matric certificate is a must; we do not accept statements of results.
- Fast typing skills are essential for success in this role.
- Comfortable working night shifts.
- Proficiency in English, both written ad verbal
- Neutral accent
- Ability to handle the demands of a high-pressure environment.
- Previous experience in outbound campaigns is an advantage.

**Benefits**:

- Competitive basic salary of 5000 Rand.
- Night shift allowance of 400 Rand.
- Company-provided transport for the night shift, ensuring a safe commute home.

We are based in Paarden Eilend

**Job Types**: Full-time, Permanent

**Salary**: From R5 000,00 per month

Application Question(s):

- Are you comfortable working nightshift?
- Can you commute to Paarden Eiland?

Ability to Commute:

- Cape Town, Western Cape (required)

Ability to Relocate:

- Cape Town, Western Cape: Relocate before starting work (required)


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