Associate Director- Supplier Services

3 weeks ago

Centurion, South Africa IQVIA Full time

**Job Qualifications**
- Bachelor’s degree preferably healthcare related.
- Training in negotiation skills will be an advantage.
- >5 years experience in the pharmaceutical / healthcare environment history of successful negotiation at a senior level.
- Market Access and Commercial Pharmaceutical Experience.
- FMCG experience (Sales/Marketing/Key Account management).
- Strong understanding of the supply/logistics environment for pharmaceutical and consumer health care brands.
- Strong customer account management and servicing, communication and listening, organizational.
- analytical/problem solving, negotiating, and account development & planning/presentation skills.
- Ability to manage multiple priorities.
- Pharmaceutical marketplace & industry business knowledge.
- Expertise and creativity to solve problems.

**Job Roles & Responsibilities**

**IQVIA Data Supply Team Management**:

- Support internal commercial team with information related to data supply
- Support Data Supply and Pharmacy teams with strategy objectives
- Take responsibility for supplier payments, barter agreements

**Data supply relationships management**:

- Regular face to face interaction with key data suppliers to maintain critical data supply relationships, negotiation of data supply fees, identification of new data sources, contract negotiation
- Drive the activities required to set up a new data supplier i.e. FTP feeds, internal training, commercial alignment for customer communication
- Develops strategy for expanding scope of existing contracts and identifying new business opportunities.
- Leads negotiations in renewing multi-year contracts; liaises frequently with internal stakeholders to determine business capabilities and solution potential, and oversees implementation, negotiation, coordination and follow through of all contracts and information services agreements.

**Provide business analytical insights to clients**:

- Develop customer specific feedback reports based on client needs
- Provide monthly insights to clients to potentially unlock additional consulting income streams
- Continuously improve feedback reports in line with dynamic market environment
- Enhance feedback reports to allow for negotiation of reduced data supply feeds

**Meet with pharma clients to develop understanding of audit requirements**:

- Use knowledge of data available to identify new audits based on client needs
- Work with production team to develop new audits
- Guide commercial team on selling of audits to the right targets in the pharma company

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