Administrative Assistant

2 weeks ago


Roodepoort, South Africa Fidelity Services Group Full time

**Overall purpose of the job**: The incumbent will be required to handle all documentation/correspondence, filing, office admin, travel arrangements, appointments/meetings, visitors, suppliers/customers, and maintain strictest confidentially in all instances.

**Duties & Responsibilities**:

- To coordinate and book all meetings for the GM, clients, management and one to one with individual staff
- Minute taking at meetings when required
- Ensure that agendas and minutes are distributed timeously
- Ensure accurate minutes of meetings are recorded either on a daily, weekly, or monthly basis
- To type correspondence as and when required
- To ensure all outgoing documentation is distributed
- To screen all documentation/correspondence for the General Manager, priorities and obtain required information from all departments
- To answer and screen all calls to General Manager
- Control of fleet repairs and purchase orders
- Telephonic assistance with any problems/complaints that reach the General Manager
- Give detailed feedback to clients as and when required
- To make travel and accommodation arrangements for the General Manager or other managers
- Ensure that travel and accommodation arrangements are within budget
- To carry out any ad-hoc functions which the HOD may require from time to time
- To assist any staff requiring an appointment with the General Manager.
- Prepare commission claims for review and sign-off
- Supporting the sales force with general operations to help reach the team’s objectives
- Assist with general administration duties for FSD staff
- Maintain a deep knowledge of Fidelity SecureDrive’s products and services and keep up to date with changes
- Assist the team with adhoc tasks.

**Minimum qualifications and experience**:

- Matric / Grade 12
- Excellent verbal and written communication skills
- Computer Literate (MS Office, Excel, PowerPoint)
- Great interpersonal skills
- High organisational skills and ability to manage a number of projects at the same time
- Ability to prioritise own workload
- Must be detail orientated

**Attributes**:

- Patience
- Attentiveness
- Assertiveness
- Clear communication skills
- Ability to use positive language
- Action orientated
- Time Management
- Planning and Organizing
- Great work ethic and a willingness to do what needs to be done
- Attention to detail
- Problem Solving
- Analytical
- Be comfortable with working in a fast paced and pressurised environment

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._



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