Assistant Hotel Manager

2 weeks ago


Franschhoek, South Africa HotelJobs.co.za Full time

Kendrick Recruitment are seeking a dedicated and experienced Assistant Hotel Manager to join a luxury hotel located in the picturesque Franschhoek valley. If you have a passion for exceptional service, strong leadership abilities, and a drive for operational excellence, this position is perfect for you

**Position**: Assistant Hotel Manager

**Location**: Franschhoek, Western Cape

**Salary**: R24,000 - R30,000

As an Assistant Hotel Manager, your role will be to enhance the operational efficiency and service quality. You will work closely with the Hotel Manager to provide the services that create a platform for our team to excel and meet their objectives.

**Your responsibilities will include**:
Managing the full operations, service, logistics, and activities of the hotel team under the guidance of the Hotel Manager.
Ensuring guests receive exceptional levels of personalized service while working closely with the relevant hotel teams.
Assisting the Heads of Departments in maintaining impeccably maintained and fully functional guest spaces and facilities.
Implementing and monitoring systems and methods that capture and communicate guest preferences without compromising their privacy.
Creating an environment that contributes to highly positive employee engagement and commitment to the job.
Monitoring department attendance and leave balances to prevent unnecessary staffing expenditures.
Working closely with finance and purchasing to ensure appropriate inventory and par stock levels for consistent quality service.
Demonstrating an in-depth knowledge and understanding of all F&B processes and procedures, with a strong knowledge of food, wine, and spirits.

**Requirements**:
Minimum of 3-5 years of experience as an Assistant Hotel Manager or in Senior Duty Management within a 5-star hotel or property.
Tertiary qualification in Hospitality or Hotel Management is beneficial.
Advanced computer skills, including MS Office and familiarity with Protel PMS.
Excellent organizational, leadership, and communication skills.
Strategic thinking and innovation to improve hotel operations.
Personal and professional integrity of the highest standard.
Valid driver's license.
Fully vaccinated in compliance with our mandatory COVID-19 vaccination policy.


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