Property Management Assistant
2 weeks ago
_Are you looking for an exciting career in property management? Are you already in property management looking to take your career to the next level? Our UK based client has a reputation for excellence in the Residential Lettings and Property Management sector and an opening has arisen for an Assistant to work within its Property Management team._
**The role will include the following duties: (This list is not exhaustive)**
- Assisting with the Day to Day maintenance of the portfolio
- Managing between 150 to 200 properties
- Using a cloud based system to manage the properties
- Liaising with landlords, tenants, and contractors
- Assisting with arranging and monitoring works and repairs
- Preparing and reviewing quotations to present to clients
- Ensuring property files are correct and compliance is booked and arranged
- Responding to any general tenancy issues for the managed portfolio
- Assisting with compliance audit of the management portfolio
- Building one to one care with managed clients
- Telephone and written queries arising from Landlords and Tenants
- Assist with the move in process ensuring documentation is correct and provided to both landlord and tenant.
- Assist with the termination process and ensure correct documentation is provided to both landlord and tenants.
- Building relationships with clients from the point of instruction, either face to face or on video calls
- Arranging 6 monthly inspections, reporting to the client and following up with any remedial works from the inspection.
- Maintain customer confidentiality and be discretionary at all times
- Reporting on each issues for clarity and ensuring resolution.
**The skills required for this PM Assistant role will include**:
- Previous experience in Property Management essential
- High level of customer service skills
- Great telephone manner
- Well-presented and well-spoken
- Driven, ambitious and self-motivated
**Hardware Requirements**:
- Own computer or laptop.
- ADSL/ FIBRE internet line.
- Headphones for use with our VOIP phone system.
- Anti-virus installed.
- UPS/Back-up Battery for load shedding
**Working hours**:
Monday to Friday (9am to 6pm) UK Time.
**Job Types**: Full-time, Permanent
**Salary**: R16,000.00 per month
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