Debtors Clerk

3 days ago

Kempton Park, South Africa Resolution Placement Agency Full time

**Summary**

Processes all documentation for outgoing deliveries, reconciles customer accounts.

**Essential Duties and Responsibilities**
- Accurately processes invoices and delivery notes on Pastel Evolution
- Send out billing information/ Invoices/Credit notes to the clients
- Process any alterations to delivery documents
- Process credits for return notes
- Process and reconciles any queries received by clients and submits supporting documents to customer
- Assists in loading and managing customer orders

**Qualifications**

Matric certificate and at least 2 Years’ experience and/or training in debtors

Experience in Sage evolution is a non-negotiable.

Must be computer Literate

**Language Skills**

English and Afrikaans (English being main language) - Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence.

**Job Competencies**

To perform the job successfully, an individual demonstrates the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyses information skilfully; Develops alternative solutions; Works well in team problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Implements action plan from training; Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains opens to others’ ideas and tries new things; Addresses problems directly with the individual involved.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates actively in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork - Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes tasks correctly and on time; Supports organization’s goals and values.

Judgment - Displays willingness to make decisions in a timely manner; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence;
Planning/Organization - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Develops realistic action plans.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Safety/Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and material properly.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent changes, delays, or unexpected events.

Attendance/Punctuality - Consistently arrives to work on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

**Salary**: R20,000.00 - R30,000.00 per month

Ability to commute/relocate:

- Kempton

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