Senior Specialist

1 month ago

Johannesburg, South Africa MTN Nigeria Full time

**1. Mission/ Core purpose of the Job**

To translate the overarching MTN Business strategy into actionable technology solutions and ensure operational excellence of Cyber Security Services system architecture. Provide and ensure cutting-edge security and performance for Cyber Security Services business, data governance, and good data practices. Suggest and design solutions for organisational business issues related to Enterprise Cyber Security Services Architecture.

**2. Context (Global influences, environmental / industry demands, organisational mission etc.)**
- The MTN Group strategy - Ambition 2025 - is based on 10 main pillars, including the Platforms one.
- Based on that, an increased focus is required on Enterprise ICT services and platforms across all MTN Operating Companies.
- In order to accelerate on this stream, MTN Group ExCo has decided to establish a Centre of Excellence (CoE) dedicated to those services.
- This is not far from what is happening in other Telco groups, like Telefonica or Vodafone.
- The current allocation has been selected among few options and has been approved from the Executive Steerco that is supervising the programme with the participation of Group and SA Exec’s
- MTN South Africa is establishing a dedicated Technology function to support the MTN Converged ICT services ambitions.
- It has been agreed that the existing Technology support for the Group Elevated Multinational accounts will be housed within the Enterprise CoE with the Operations, Service Management, Incident and problem management being ring fenced into a dedicated function within Technology B2B CoE organisation.

**3. Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)**

**Key Deliverables**
**Strategy Planning**
- Contribute to the definition of the Cyber Security Services Architecture vision, strategy, and architecture and identify key decision points that will allow their fulfilment.
- Participate in the translation of the Cyber Security Services strategy and architecture into long term plans.

**Solutions Delivery**
- Develop architecture and standards for Cyber Security Services platform infrastructures in line with the architectural blue prints and enterprise business plan.
- Identify, assess, and report on next generation platform trends.
- Translate high level plan related to Cyber Security Services architecture into low level design.
- Ensure strong integration with all relevant Technology and business stakeholders to enable the highest quality platform architecture.
- Develop in-depth business cases to support technical recommendations.
- Identify, plan, and deliver security assessments and other security services required related to Cyber

**Security Services Architecture.**
- Conduct product evaluation activities to ensure products are fit for purpose and comply with minimum security requirements.
- Investigate incidents and produce due diligence reports to be used in the creation of action plans to guide any remedial actions needed.
- Maintain updated knowledge of complexities, services, and regulations related to relevant geographic locations to cater to the demands of customers in each location.
- Define and interlock security standards with Group Security teams.
- Forecast capacity and traffic, and align with enterprise plans, strategy, and roadmap.
- Develop and maintain strong relationships with strategic and key ecosystem vendors and OMS.
- Request funding and issue request for purchasing (RFP) to vendor, verify bill of material, and confirm order of required equipment and services.
- Ensure that policies, procedures, and quality standards are adhered to in the planning process.
- Ensure communication of plans and integration of feedback.
- Prepare implementation and integration documentation.
- Interface with relevant regulator.
- Ensure quality objectives are met and maintained.

**Operational Excellence**
- Define and maintain architecture standards, procedures, and policies related to Cyber Security Services platform development and management.
- Assess risk factors and limitations of the current systems related to the Cyber Security Services Architecture, and identify areas of opportunity for mitigation.
- Maintain updated knowledge of alternative and market research studies that provide data which aid in the selection of tools, technologies, solutions, and methodologies.
- Collaborate with other technical leads, and participate in problem-solving and root cause analysis efforts.
- Own the end to end Architecture for Cyber Security Services platforms into back-end OFAB.

**Client Relationships**
- Establish and maintain internal and external relationships.
- Maintain strategic relationships with key stakeholders (e.g. vendors and OMS).
- Work closely with relevant internal and external stakeholders to support and improve end to end architecture design, standards, and execution.
- Design robust network architectures to ensure high quality cust

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