Junior User Experience

1 week ago


Johannesburg, South Africa TymeX Full time

**TymeX - About us**

TymeX is the technological and operational arm of a larger entity called TymeGroup. We research, design, and develop software for our business units based in South Africa, the Philippines, and APAC in the fin-tech world.

We have a bank license in South Africa, the Philippines, and Indonesia and are expanding fast in Vietnam. Our design team is behind the award-winning GoTyme Bank App and Kiosk.

**The Role**

**Key Responsibilities**:

- Assist in planning and conducting user research using various qualitative and quantitative methods, including usability testing, interviews, and surveys.
- Independently conduct moderated and unmoderated usability testing from planning to report sharing.
- Collaborate with cross-functional teams to support research goals and help translate findings into actionable insights.
- Help analyse and synthesize research data to inform design decisions and identify areas for improvement.
- Contribute to creating compelling narratives and presentations for key stakeholders, advocating for the user perspective.
- Assist in the maintenance of research databases and repositories.
- Stay updated on UX trends, best practices, and research methodologies.
- Support the use of research tools such as Figjam, Figma, Maze, and others.
- Foster a collaborative mindset, helping to educate team members on the value of different research methodologies.

**Requirements**:

- 1-2 years of experience in design research or a related field.
- Bachelor’s degree in User Experience, Human-Computer Interaction, Psychology, Anthropology, or a related discipline.
- At least one (1) UX Research case study to showcase in the interview
- Basic understanding of human-centered design principles and user-centered design processes.
- Familiarity with various user research methods.
- Strong communication skills and the ability to work effectively with different stakeholders.
- Can fluently speak and write in English
- A passion for user research and a user-centered mindset.

**Benefits**
- Career development opportunities and continuous learning.
- Collaborative and supportive work environment.
- Competitive salary and benefits package.
- Hybrid working model with part office, part remote flexibility.
- Opportunities for international travel for training and work purposes.
- Access to paid seminars, conferences, and courses for ongoing professional development.



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