User Experience Manager

6 months ago

Johannesburg, South Africa FirstRand Full time

Job Description

Hello Future UX Manager C

Welcome to FNB, the home of “How can we help you”. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

- Utilize existing consumer research to progress a programme of continuous improvement.
- Lead all UX projects including usability testing, wireframing, and prototyping stages.
- Design and implement additional research methods and iterative prototyping.
- Use data to recommend best practice approaches of user experience. Develop A/B test plans to design and optimize features.
- Design experiences which are brand-consistent and continuity across sketch, design, and implementation phases
- Design reporting and dashboard through lean methods: sketch, iterate, prototype and feedback.
- Stay on top of the latest trends in user experience principles across the industry to recommend any changes required for the business. This may include gathering opinions from industry experts from time to time.

Minimum Qualification - A relevant degree such as bachelor’s and/or master’s degree in design, Computer Science, Human-Computer Interaction, Engineering, or Interaction Design.

Preferred Qualification - Minimum 5 years within a User Experience position and minimum 3 years Team Management experience.
- Be able to lead and manage a team of designers.
- Possess significant experience across UX tools and techniques including competitor analysis and running design workshops.
- Be the voice of the customer and be able to feedback on customer experiences.
- Be able to build rapport quickly with both internal and external stakeholders to deliver business objectives.
- Be well versed in agile methodologies.
- Provide expert knowledge of CSS, HTML, and mobile optimization.
- Experience in mobile platforms (iOS and Android) and responsive design
- Proficient in Excel, Word, PowerPoint, and Outlook

You will have access to:

- Opportunities to network and collaborate.
- Challenging Working.
- Opportunities to innovate.

We can be a match if you are:

- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

Job Details

Application Closing Date

26/03/24

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