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Technical Sales Representative

1 month ago

Durban, South Africa Recruitment Matters (Pty) Ltd Full time

Our client is looking for a Technical Sales Representative to join their team.

**Responsibilities**:

- Increase market share at existing customers.
- Identify and grow new customers.
- Develop intimate knowledge of and strong relationships with customers.
- Understand and make best use of sales channels available to maximize sales.
- Understand and leverage customers' interactions with other entities of the client.
- Master product offering.
- Know when to call product expert to provide appropriate technical competency.
- Display professionalism and proper image.
- Control expenses within budget.
- Professionally represent the company at all times.
- Represent our client to become the Market Leader in Carbon Brushes and Brush Holders.
- Identify and select the correct brush grades.
- Achieve assigned sales and profit objectives.
- Complete technical surveys.
- Negotiate prices or other sales terms.
- Process sales or other transactions.
- Monitor market conditions or trends.
- Develop content for sales presentations or other materials.
- Prepare sales or other contracts.
- Prepare financial documents, reports, or budgets.
- Sell products or services.
- Arrange delivery of goods or services.
- Estimate costs or terms of sales.
- Coordinate sales campaigns.
- Share sales-related or market information with colleagues.
- Monitor sales activities.
- Attend events to develop professional knowledge.
- Discuss design or technical features of products or services with technical personnel.
- Study product information to acquire professional knowledge.
- Will be required to perform other tasks from time to time as requested by senior management.
- Being Customer Orientated.
- Work closely with customers to understand their needs in order to gain a deeper insight into the needs of the customer.
- Solve any problems associated with the customers electrical machines.
- Foster and nurture existing customer relations and continue to seek and develop new customers for profitable growth.
- To enhance sales opportunities, maximise sales and profit and maintain customer focus, of existing customers and new customers.
- Follow up on all customers’ leads and quotations within 2 days.
- Identify potential customers.
- Explain technical product or service information to customers.
- Answer customer questions about goods or services.
- Advise customers on the use of products or services.
- Contact current or potential customers to promote products or services.
- Deliver promotional presentations to current or prospective customers.
- Recommend products or services to customers.
- Maintain records of customer accounts.
- Demonstrate products to consumers.
- Distribute promotional literature or samples to customers.
- Explain financial information to customers.
- Verify customer credit information.
- Will be required to perform other tasks from time to time as requested by senior management.

**Key Skills**:

- Sound knowledge and understanding of electrical and mechanical product knowledge.
- Familiar with electrical machines and the sale thereof.
- Computer skills (Microsoft Word, PowerPoint, JDE).
- Communication skills.
- Telephone etiquette.
- Professionalism.
- Keen traveller.
- Quality service delivery focused.
- Client service orientated.
- Technically minded/inclined.
- Solution orientated / processes for providing customer and personal services.
- Knowledge of principles and methods for showing, promoting, and selling products or services.
- Relevant Service/Trade.
- Customer and Personal Service;
- Market Dynamics.
- Active listening skills.
- Complex problem solving.
- Observational skills.
- Interpersonal skills.
- Relationship building skills.
- Time management.
- Prospecting / leads.
- Negotiation.
- Closing the deal.
- Presentation skills.
- Judgement and decision making.
- Opportunistic / filling the gap. thinking skills (customise).
- Persuasive.
- Self-motivated/self-starter.
- Goal orientated / sales driven.
- Flexibility.
- Punctual.
- Enthusiastic / positive energy.
- Persistence.

**Qualifications**:

- High School Certificate (Matric or Equivalent).
- Electrical Engineering or a Technical Qualification equal to N6/N7 (Advantage).
- 6-8 Years’ Sales Experience.
- Technical Experience (Advantage).

**Job Types**: Full-time, Permanent