Healthcare Manager

7 months ago

Southern Suburbs, South Africa Faircape Full time

Faircape Health provides the full continuum of care at six world-class healthcare facilities located on-site at six luxury retirement villages.

An opportunity has become available for a **Healthcare Manager** at one of our retirement villages within the **Southern Suburbs.**

The **Healthcare Manager** will be responsible for the daily operations of the facility, ensuring all administrative and customer service requirements are delivered efficiently and effectively.

The Healthcare Manager will liaise with the Multidisciplinary Team, medical professionals and families of residents. The Healthcare Manager also plays a pivotal role in the marketing of the facility to ensure full occupancy at all times.

If you would like to work in a collaborative healthcare setting with a supportive team dynamic, this is the job for you. To ensure high quality patient care, we also invest in continuous development of our staff, which includes both internal and external training.

**Specific duties include but is not limited to the following**:
Administration and Reporting
- Prepare reports and submissions in line with responsibilities such as the weekly report to Management
- Monitor and approve all requisitions via the Healthcare Administrator to Claremont office
- Communicate and report to support team and Claremont HOD’s on relevant matters
- Oversee the efficient administration of operations at the facility by ensuring all policies and procedures are followed.
- Ensure admission process is adhered to and that there is sufficient beds according to availability and diagnosis
- Interview prospective residents and their families, obtain all relevant medical reports as per company procedure and handing it over to the Senior Nursing Service Manager to attend to
- Oversee that all documentation for admission are in order

Resident and Family Interaction
- Customer service levels are continually monitored and managed
- Ensure both quality and efficient delivery of services at the facility
- Have full knowledge and communicate types and levels of services offered within the facility (i.e. long term and/or subacute) to interested persons enquiring about the facility
- Interface with families regularly and where support, assistance or decision making input is required
- Resolve complaints
- Provide effective education, advice and counselling to the resident about the matters relating to the facility, maintenance and/or staff
- Build and manage relationships between the Health Professionals and the Company.
- Ensure the implementation of processes is conducive to customer satisfaction.
- Identify improvement areas and implement initiatives to ensure continued levels of customer service.
- Ensure sound operational practices aligned with the operating model of the Organisation.

Village Residents and Services Offered
- Communicate regularly with the Village Manager and discuss any issues that may overlap with healthcare
- Attend monthly MDT meetings to discuss implement action plans

Risk Management and Emergencies
- Supervise implementation of infection control procedures during any outbreak or suspected infection occurring
- Record and action any health related incidents that occur in the healthcare and village and report to Claremont office as per company procedure
- Attend monthly H&S meetings and take action as needed
- Do H&S checks on auditor according to procedure
- Supervise fire drills and evacuation plans
- Be contactable by means of company cell phone and respond to emergencies
- Inform Legal Department at Claremont office of any possible conflicts and follow up
- Implement plans, prepare the facility and be present at all inspections (DOH and DSD)

**Requirements**:

- Qualifications - NQF Level 7 and higher would be highly advantageous
- Clinical qualification would be an advantage

**Experience and Knowledge**
- Proven management experience
- Experience in a similar leadership position
- Experience in a geriatrics environment advantageous
- Previous hospital experience advantageous
- Knowledge of Dementia care, Frail care, palliative care, rehab, strokes advantageous

**Skills and Attributes**:

- Strong interpersonal skills
- Critical thinking and problem-solving abilities
- Dependability
- Proactive
- Professional communication
- Managerial skills
- Making sound decisions
- Computer literate
- Fluent in English

**Specific Requirements**:

- Clear health record
- Clear criminal record
- Clear credit record
- Contactable references
- Vaccinated with the covid19 vaccine or open to being vaccinated

Ability to work under pressure and lead a team, professional, focused, compassion for the elderly, be able to converse with people on different levels - staff, families, MDT and other professionals coming into the facility, ability to work independently and as part of a team.

Working Hours - Normal working days are Monday to Friday, 07h00 to 17h00 with a 60-minute lunch break. As the manager of the facility, you are requi

  • Healthcare Administrator

    7 months ago

    Southern Suburbs, South Africa Faircape Full time

    Faircape Health, a division of the Faircape Group, owns and manages six luxury lifestyle villages with state of the art and technologically advanced Healthcare Centres at each village. We are looking for an organised and professional **Healthcare Administrator** to join our team at one of our facilities in the **Southern Suburbs.** If you would like to...

  • Healthcare Coordinator

    6 days ago

    Southern Suburbs, South Africa Faircape Full time

    Faircape Health Tokai Estate is a Sub Acute Care and Rehabilitation Centre which provides restorative care and rehabilitation for patients recovering from a variety of medical conditions that include Neurological, Orthopaedic, Surgical, and Respite. At Tokai Healthcare, the focus is mainly on acute conditions that immediately affect patients' rehabilitation...

  • Healthcare Administrator

    7 months ago

    Southern Suburbs, South Africa Faircape Full time

    Faircape Health Tokai Estate is a Sub Acute Care and Rehabilitation Centre which provides restorative care and rehabilitation for patients recovering from a variety of medical conditions that include Neurological, Orthopaedic, Surgical and Respite. At Tokai Healthcare, the focus is mainly on acute conditions that immediately affect patients' rehabilitation...

  • Pet Manager

    5 days ago

    Southern Suburbs, South Africa Faircape Full time

    The Faircape Group constitutes a group of companies with interests in a number of activities such as Healthcare and Retirement Holdings. Faircape Health, a division of the Faircape Group, owns and manages six luxury lifestyle villages with state of the art and technologically advanced Healthcare Centres at each village and one Sub Acute Care and...

  • Medical Practice Manager

    2 months ago

    Southern Suburbs, South Africa Faircape Full time

    Faircape Health Tokai Estate is a Sub Acute Care and Rehabilitation Centre which provides restorative care and rehabilitation for patients recovering from a variety of medical conditions that include Medical, Neurological, Orthopaedic, Surgical and Respite. At Tokai Healthcare, the focus is mainly on acute conditions that immediately affect patients'...

  • Care Manager

    1 week ago

    Southern Suburbs, South Africa Faircape Full time

    Faircape Health Tokai Estate is a Sub Acute Care and Rehabilitation Centre which provides restorative care and rehabilitation for patients recovering from a variety of medical conditions that include Neurological, Orthopaedic, Surgical, and Respite. At Tokai Healthcare, the focus is mainly on acute conditions that immediately affect patients' rehabilitation...

  • Senior Nursing Service Manager

    4 months ago

    Southern Suburbs, South Africa Faircape Full time

    Faircape Health, a division of the Faircape Group, owns and manages six luxury lifestyle villages with state of the art and technologically advanced Healthcare Centres at each village. Our world-class care aims to bridge the gap between hospital and home. Our Multidisciplinary Team (MDT) of leading healthcare professionals administers care in the most...

  • Senior Nursing Service Manager

    4 months ago

    Southern Suburbs, South Africa Faircape Full time

    Faircape Health, a division of the Faircape Group, owns and manages six luxury lifestyle villages with state of the art and technologically advanced Healthcare Centres at each village. Our world-class care aims to bridge the gap between hospital and home. Our Multidisciplinary Team (MDT) of leading healthcare professionals administers care in the most...

  • Nursing Service Manager

    2 days ago

    Southern Suburbs, South Africa Faircape Group Full time

    Faircape Health provides the full continuum of care at six world-class healthcare facilities located on-site at six luxury retirement villages. An opportunity has become available for a **Nursing Service Manager** at our retirement village within the **Southern Suburbs, Cle Du Cap.** The **Nursing Services Manager** implements and oversees all clinical and...

  • Senior Nursing Service Manager

    1 week ago

    Southern Suburbs, South Africa Faircape Full time

    Faircape Health provides the full continuum of care at six world-class healthcare facilities located on-site at six luxury retirement villages. An opportunity has become available for a **Senior Nursing Service Manager** at our retirement village within the **Southern Suburbs, Cle Du Cap.** The **Nursing Services Manager** implements and oversees all...

  • Front of House Manager

    2 months ago

    Southern Suburbs, South Africa Faircape Full time

    Faircape Restaurant and Catering, part of Faircape Life retirement villages, is located in 6 prime locations across the Western Cape providing meals to village residents and patients in the onsite healthcare centres. We are looking for a **Front of House Manager** to based in the** Southern Suburbs of Cape Town** The purpose of the Food Service Manager is...

  • Maternity Unit Manager

    7 months ago

    Southern Suburbs, South Africa Mass Staffing Projects Full time

    **Job Information** - Location- Cape Town, Southern Suburbs- Salary- R550k - R450k- Job Type- Permanent- Education- B.Cur/Diploma in Nursing & Midwifery- Experience- 3 - 5 Years’ experience as a Unit Manager- Reference- MATCT2011- - pharmacy.jobs(at)staffingprojects.co.za- Fax- 0866023398We are recruiting for a Maternity Unit Manager for a wonderful client...

  • Maintenance Administrator Manager

    4 months ago

    Southern Suburbs, South Africa Faircape Full time

    The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, and an ISP, Utility Management and infrastructure installation, Property Management, and related activities. We are currently looking for a **Maintenance Administrator Manager** to join our team. The...

  • Business Aanalyst

    2 months ago

    Southern Suburbs, South Africa Melomed Private Hospitals Full time

    Key Outputs: - Analyze and document business processes, workflows, and requirements across departments. - Liaise with various departments (IT, HR, Finance, and Clinical teams) to understand their needs and propose improvements. - Facilitate business process re-engineering initiatives and help implement effective solutions. - Collaborate with stakeholders to...

  • Hospital General Manager

    7 months ago

    Southern Suburbs, South Africa Mass Staffing Projects Full time

    **Job Information** - Location- Cape Town, Southern Suburbs- Salary- R1,4M - R1M- Job Type- Permanent- Education- Relevant Bachelors/MBA or related (NQF 7- Experience- 5+ years’ experience- Reference- HMCPT67- - pharmacy.jobs(at)staffingprojects.co.za- Fax- 0866023398If you are a qualified, hardworking Hospital Manager looking for a new and exciting...

  • Food Ambassador

    20 hours ago

    Southern Suburbs, South Africa Faircape Group Full time

    Faircape Restaurant and Catering, part of Faircape Life retirement villages, is located in 6 prime locations across the Western Cape, providing meals to village residents and patients in the onsite healthcare centres We currently have a position available for a **Food Ambassador **at our facility Tokai Estate**.** The successful incumbent will be...

  • Assistant Housekeeping Supervisor

    7 months ago

    Southern Suburbs, South Africa Faircape Full time

    **The Faircape Group** operates 6 high end retirement/lifestyle villages in the Western Cape. We are seeking an **Assistant Housekeeping Supervisor **at our facility **Cle Du Cap **in Kirstenhof, Southern Suburbs, to carry out various cleaning duties and to ensure our facilities are in an orderly condition. **Job duties include, but is not limited to the...

  • Assistant Housekeeping Supervisor

    7 months ago

    Southern Suburbs, South Africa Faircape Full time

    **The Faircape Group** operates 6 high end retirement/lifestyle villages in the Western Cape. We are seeking an **Assistant Housekeeping Supervisor **at our facility **Cle Du Cap **in Kirstenhof, Southern Suburbs, to carry out various cleaning duties and to ensure our facilities are in an orderly condition. **Job duties include, but is not limited to the...

  • Control Room Shift Manager

    6 days ago

    Southern Suburbs, South Africa Faircape Group Full time

    The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, Utility Management,alternative energy installations, Property Management, and related activities An exciting opportunity for a **(Shift) Manager** has become available at the prestigious Faircape...

  • Assistant Housekeeping Supervisor

    4 hours ago

    Southern Suburbs, South Africa Faircape Full time

    **The Faircape Group** operates 6 high end retirement/lifestyle villages in the Western Cape. We are seeking an **Assistant Housekeeping Supervisor **at our facility **Cle Du Cap **in Kirstenhof (Southern Suburbs) to carry out various cleaning duties and to ensure our facilities are in an orderly condition. **Job duties include, but is not limited to the...