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Validation Officer

3 months ago

Johannesburg, South Africa TrustFactory Full time

**About the Position**
- Work is onsite and hours are Monday to Friday, 8am to 5pm, alternate weekends 8am to 12pm for the first six months.
- To be considered **upload your 2023 or 2022 matric certificate,** CV and Drivers' license.

**Role and responsibilities include the following**:
Duties include but are not limited to the following:

- **Certificate Lifecycle Management as per the Certificate Practice Statement**
- Perform identification and validation of Applicants for new Certificates
- Perform identification and validation of Subscribers for Renewal requests
- Perform identification and validation of Subscribers for Re-key/Re-issue requests
- Perform identification and validation of Subscribers / 3rd party requests for Revoke requests
- Approve certificate requests and Activate certificates
- Ensure timely Revocation of certificates
- Identify and manage High Risk Certificate requests and Blacklist database

**Subscriber support**:

- Monitor support system for logged support tickets
- Monitor support system for certificate problem reports
- Respond to logged support tickets and certificate problem reports within 24 hours and ensure timely resolution of the issue

Execute the TrustFactory subscriber validation processes as per the Certificate Practice Statement, and following internally defined methods.

Support the CA Administrator in proper running of the TrustFactory software

Ensure the accuracy and quality of data captured into the TrustFactory system

Maintain awareness and understanding of the Information Security Management System of TrustFactory.

Take individual responsibility for protection of TrustFactory information through implementation and compliance with information security and privacy controls that are the responsibility of users or line management.

Undergo annual training on PKI systems, vetting procedures, and duties

Identify and recommend to management the Reliable Data Sources to be used for validation purposes

Identify sources for reference to validate Notary Publics, Commissioner of Oaths, Charted Accountants

**Skills required**
- Must be security aware and willing to keep updated with technology
- Must have good communication skills
- Must have good administrative and organization skills
- Attention to detail
- Fast learner - willing to develop a good understanding of validation and verification methods
- Strong proficiency in Microsoft Word, Outlook and Excel
- Maintains confidentiality
- Timeously responds to requests for service and assistance
- Skillfully gathers and analyses information
- Follows policies and procedures
- Team Player

**Desired Skills**:
An ability to stick to strict deadlines

A keen eye for detail and logical thought process

License/Certification:Drivers License (preferred)

Expected Start Date: Immediate

**Salary**: R5 000,00 per month

Application Question(s):

- Are you a 2023 or 2022 Matriculant with CAT/IT and a Bachelors Pass seeking full time employment whilst currently studying towards a BCom degree via correspondence/part-time? Please upload your 2023/2022 matric certificate and BCom registration in order to be considered for the role.