Supply Chain Administrator
3 weeks ago
**MAIN PURPOSE**:
**MAIN PURPOSE**:To manage all administration across customer service, customer orders, exporting, importing and general office.
**DUTIES**:
- Process customer orders and follow it through payment and production to dispatch and delivery;
- Packaging, documentation and dispatch of all customer orders, includes local and exports;
- Take ownership of the unfulfilled Orders and manage them to completion;
- Requesting payments for unpaid orders;
- Administrate repairs through the repair procedure, from receipt to quote to dispatch;
- Keep the Repairs Register and tasks fully updated at all times;
- Determine warranty versus non-warranty repairs for return costs, replacement units and reporting;
- Follow up with couriers on imports;
- Assist with the monthly stock take;
- Assist with facilities management;
- Ordering stationery and general office supplies;
- Reception and phone duties;
- Assist the Supply Chain Manager where needed;
- Any other administrative task delegated from time to time;
- To make suggestions for continuous improvement of processes and procedures;
- Compliance with the Quality Management System;
- Compliance with Safety, Health & Environmental policies.
**AUTHORITY**:
- NA
**MINIMUM REQUIREMENTS**:
- Grade 12;
- 3+ Years administrative work experience;
- 1+ year export Export/Import experience;
- Well-spoken with an excellent command of the English language;
- Methodical, detailed, process-oriented;
- Excellent computer skills (Excel, CRM, Projects)
- Meticulous and very well organised;
- Can prioritise and manage multiple concurrent deliverables;
- Customer-service orientated;
- Proactive;
- Self-starter, who takes ownership and can execute
**Education**:
- Certificate (preferred)
**Experience**:
- import/export: 1 year (required)
Application Deadline: 2023/03/24
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