Alumni Relations Engagement Officer

1 week ago

Bloemfontein, South Africa University of the Free State Full time

Job Title
- Alumni Relations Engagement Officer (Post level 10/11): Department of Institutional Advancement (Job ID 6009)
- Organizational Unit
- University of the Free State -> Rector and Vice
- Chancellor -> Institutional Advancement
- Contract Type
- Permanent
- Occupational Level
- Semi-Skilled
- Location
- Bloemfontein Campus - Bloemfontein, FS ZA (Primary)
- Closing Date
- 29/1/2025
- Description

**Duties and responsibilities**:
**Alumni Relations Engagement, Events and Project management**
- Coordinate and implement the institutional alumni engagement programme.
- Create content for social media posts, alumni information updates, website articles and newsletter(s).
- Support residence and faculty alumni communication plans.
- Implement the alumni relations communication and engagement strategy.
- Promote, build and monitor affinity amongst UFS alumni nationally and internationally.
- Promote the benefits of good alumni relations among existing students and alumni.
- Contribute to the management and maintenance of the UFS alumni database.
- Coordinate general alumni communication and event management.
- Coordinate and implement alumni-related project management.

**Customer Relationship Management, Data and Research**
- Send out Institutional Advancement mailshots and communication.
- Send out communication on behalf of various UFS Faculties, Departments and Convocation.
- Update alumni records and interactions on Devman.
- Issue invitations for events, extract and compile guest lists from Devman for such events and update attendance/engagement interactions after said events.
- Conduct training and engage with the Devman development team for support.
- Consolidate costs associated with mailshots/communication for various UFS Faculties, Departments and Convocation.
- Update Alumni Relations content on the UFS website and Institutional Advancement social media platforms.
- Undergo regular website training with ICT to ensure alignment with UFS protocols and updates.
- Undergo regular branding training with DCM to ensure alignment with UFS corporate identity and brand narrative.
- Undergo regular alumni engagement platform training with the developer to ensure alignment with UFS’s corporate identity and brand narrative.
- Represent Institutional Advancement in the UFS POPIA Committee (and various committees aligned with this role) to ensure awareness of and adherence to such protocols as applicable.
- Work in close collaboration with ICT, DCM, UFS POPIA committee and relevant service providers to ensure that Institutional Advancement CRM, website and social media platforms are regularly updated and aligned with the prescribed UFS policies and protocols.

**Inherent Job Requirements**:

- A Bachelor of Arts or equivalent qualification on NQF Level 7 in Public Relations/Public Administration/ Governance and Transformation/Journalism/Marketing/Communication.
- A minimum of two (2) years’ experience in stakeholder engagement, communication, marketing, and/or alumni relations.
- A valid driver’s licence.
- Willing to travel and work outside of traditional working hours as required.
- Submission of a portfolio of evidence to demonstrate experience in stakeholder engagement, events and/or communications project management (kindly attach).

**Recommendations**:

- Willingness to obtain a valid passport as soon as possible if not in possession of a valid passport.
- Proven stakeholder engagement experience.
- Demonstrated event management and/or communications experience.
- Multilingualism is an advantage.
- Must be willing to travel and work outside of traditional working hours.
- Work experience within the Higher Education sector.
- Honours or Master’s degree will be an advantage
- Competencies

**Key Competencies Required**:

- **Results oriented.**:

- The ability to cope with a frequently changing environment and to adapt to evolving situations.
- The ability to be reliable, responsible, dependable and to fulfil obligations.
- **Strategic thinking.**:

- The ability to deal with several activities at a time.
- The ability to focus on details, work towards perfection, and approach work in a neat and organised manner.
- **Business Acumen**:

- The ability to adhere to rules and strictly follow work regulations.
- Proficient in using MS Office.
- **Leading.**:

- The ability to maintain high levels of personal motivation, energy, and enthusiasm.
- The ability to be cooperative with others, display a good-natured attitude and encourage people to work together.
- **Building coalitions**:

- The ability to negotiate, sell, influence and to persuade others.
- The ability to interact with others and establish personal connections with people.

**Required Documents**
- A detailed curriculum vitae and cover letter.
- Copies of qualifications (please provide the SAQA accreditation in the case of foreign qualifications).
- A copy of your identity document (ID or passport in the case of foreign nationals).
- Proof of reg

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