Ticketing Consultant

7 days ago


Century City, South Africa Call centre staffing Full time

Our client in the Travel & Tourism Sector is looking for highly customer-centric and industry knowledgeable consultants to service local and international clients.

**Requirements**:

- Two years of customer service experience (preferred)
- Experience in booking online travel and general geographic knowledge (required).
- Tourism knowledge - hotel, flights, transfers (amendments: changes, cancelation, additional services, ex...).
- Multitasking - working with variant channels: mail, chat/whatsapp, phone, slack, monday, hospitality systems.
- Patient and creative.
- Good at work under pressure.
- Writing capabilities.
- Excell, word knowledge

**Job Type**: Permanent

Ability to commute/relocate:

- Century City, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (preferred)

**Experience**:

- GDS knowledge - Amadeus: 3 years (required)
- Booking: 2 years (required)



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