Customer Retentions Agent

Position Overview: We are seeking experienced call centre agents to work in our sales department. Focused on both acquiring new clients (FTD) and retaining existing ones, this role requires individuals who are passionate about sales and eager to excel in the fast-paced world of financial services. There are two sales teams, one focused on new business...

Customer Service Agents (Insurance Industry) Requirements: Matric is essential At least one year’s call-centre customer service experience, ideally with working knowledge of the insurance industry A minimum of 30 FAIS credits (if you were employed in the Insurance industry before July 2013) and/or RE (completing the regulatory exam) Must be...

**The Company**:Bet.co.za **Role Name**: Customer Service Agent **Location**: Somerset Road, Green Point, Cape Town **Hours of work**: Weekday shift: 07h00-16h00 and 15h00-00h00, Weekend shift: 08h00-16h00 and 15h00-23h00 and on call schedule **Role summary**: A Customer Service Agent is required to improve customer satisfaction, customer service...

We’re looking for a strategy manager M-KOPA’s Customer Retention team to drive strategic initiatives and high-priority projects. **Responsibilities**: You’ll be expected to - Conduct research, develop analyses, and build commercial & financial models to develop and implement M-KOPA’s strategy for customer retention and growing customer lifetime...

 Our client has an opportunity available for a Customer Service Centre Agent.Requirements: Matric – essential3+ years in a Customer Service environment in a similar role with the ability, knowledge and skills in providing excellent customer service support – essential.Proficient in Microsoft Office 365 with a focus on applicable tools to execute areas...

Our client operates local-focused sportsbooks, virtual games and casino sites, and an online poker cardroom. Overall, the company has over 2.5 million registered customers in 200 countries, who place over one million bets (casino, poker, sports and virtual games) per day and they are looking for a Retention Specialist to join their Team. **Job...

**Retention Specialist** *** **Location: Green Point, Cape Town (Hybrid)** **Salary: R360k - R453k per annum** **About the Role**: The Retention Specialist is responsible for creating, implementing and analysing retention campaigns across all channels and at all stages of the customer lifecycle in order to retain customers and maximise customer lifetime...

**The Company**:The Red Fox **Role Name**: Retention Marketer **Location**: Noordhoek, Cape Town **Role summary** The Red Fox, an up-and-coming participant in the sports betting industry, provides bespoke marketing and operational support to two exciting brands, one mature and another emerging. As we strive to deepen our footprint, we're keen on...

**WE ARE BASH** We are a team of leaders. True owners, humble learners and friends. We're here to overcome big challenges, build tech solutions for people to enjoy, while **doing the best work of our careers**, together, as Bash. This journey requires grit, ambition and teamwork to thrive. We are **transforming SA retail for the better**; using a stable,...

**The Company**:The Red Fox **Role Name**: Customer Support Agent **Location**: Cape Town **Hours of work**: Monday to Friday 9:00am - 17:00pm **Role summary** The Red Fox, an enterprising contributor in the sports betting industry, provides targeted marketing and operational support for two unique brands. With one brand enjoying established success and...

UK Inbound Customer Services Consultants (STB or CPT based) **Reports to**: UK Customer Service Team Lead **Working hours**: UK Summer Period (alternating shifts during No-Daylight-Savings from April - September) - Shift 1 - 09h00 to 18h00 - Shift 2 - 10h00 to 19h00 - Monday to Friday UK Winter Period (alternating shifts during Daylight-Savings from...

MIBCO's job vacancy, Career and RecruitmentJob title : Customer Service Agent – Western Cape jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 19, 2024Quick Recommended LinksJobs by LocationJob by industries Duties and ResponsibilitiesLogs and tracks all enquiries and complaints on the system (first line of support).Handles all...

Exciting Career Opportunity: Portuguese Customer Success Agent (Sports-book) Join a leading gaming operator in **Cape Town** as a Portuguese Customer Success Agent (Sportsbook) **Key Responsibilities as the Portuguese Portuguese Customer Success Agent (Sportsbook) in Cape Town**: - Offer advice to customers engaging in online sports betting. - Respond to...

Startup dynamic BPO based in Century City Cape Town. Magnus Marketing seeks the services of a highly motivated and professional Customer Support Agent, who is willing to invest time and value into an innovative, dynamic and target driven Company; that recognises merit and results. **Job Description**: Identifying the nature of the query/complaint and...

Exciting Career Opportunity: Portuguese Customer Success Agent (Sports-book) Join a leading gaming operator in Cape Town as a Portuguese Customer Success Agent (Sportsbook) This dynamic team is seeking an enthusiastic Portuguese Customer Success Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If...

We are searching for dedicated contact center agents that are real customer centric and looking to grow and develop within an organization. To succeed as a call center agent, you need to have a strong sense of resilience and be able to handle a high-pressured environment. - Correctly manage time during contact without neglecting quality objectives (Doing...

CUSTOM CLEARING AGENT – Epping –R16k neg  -Export documents to Namibia-Receive invoices and making copies-Declaration of road transport documents using Easy Clear programme-Declaration of road transport documents using Assycuda (Namibia)-Submitting border documents to SARS customs-Generate and print the manifest – make sure all VAT payments , permits...

**Job Title**: Retention on Paid Product **Location**: Global / Remote As the Manager for Retention on Paid Products, you will play a crucial role in optimizing customer loyalty and satisfaction for our paid products within the crypto space. You will spearhead initiatives to enhance customer retention, reduce churn, and drive revenue growth. This is an...

Our client has an opportunity available for a Customer Service Agent.Requirements:Ability to problem solve and perform analytical skills.Good communication skills.Passionate about customer service.Ability to think creatively and innovatively.MatricBasic numeracy advanced literacy skills.12 months of Call Centre Customer Service experience.Product knowledge...

Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent!This dynamic team is seeking an enthusiastic French Customer Support (Sportsbook) Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this role resonates with you, read on!Key Responsibilities as the French Customer Support...