Junior Operations Analyst
7 months ago
**DUTIES & RESPONSIBILITIES, NOT LIMITED TO**:
- Assist with administrative tasks
- Monitoring all incoming channels
- Reporting to various role-players
- Assist with client queries and complaints.
- Capturing and reporting on returned debit orders
- Capturing and reporting on vault arrears
- Updating and maintaining SQL data
- Moving clients to debit order/vault collections
- App channel update
**REQUIREMENTS**
- Matric (Grade 12) essential
- Project Management Diploma/degree/qualification or other will be advantageous
- 2+ years of experience in a similar role
Required skills:
- Strong technical skills
- Proficiency in MS Office Systems
- Excellent organisational and project management skills
- Capability to work independently and handle multiple tasks
- Excellent written and verbal communication skills
- Detail-oriented, analytical, organized, and efficient
- Extremely self-motivated with strong time management
- Proactive, pragmatic, and resourceful problem solver
- Trustworthy and reliable
- Friendly and professional
Pay: R15 000,00 - R20 000,00 per month
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