See more Collapse

Flight Centre Air Hub: Ticketer

1 month ago


Johannesburg, South Africa Flight Centre Travel Group Full time

**Job no**: 512107

**Brand**: Flight Centre Travel Group

**Work type**: Full time, Temporary

**Location**: Johannesburg West

**Categories**: Wholesale & Product, Leisure Travel & Retail, Corporate & Group Travel

**General Information**

**Job title**:
**FCTG AirHub - Ticketer**

**Purpose**:
This position provides expert knowledge, skill and accuracy in the issuance of Air tickets and related queries for all FCTG brands, working closely with the Jakarta team, offering ONLY world class service.

**Primary duties and responsibilities (KRAs)**
- **Key Functions **_(including but not limited to)_
- Accurate issuance of new and re-issue tickets
- Adherence to company and brand policies
- Adherence to Ticket Centre SLAs
- Adherence to IATA & Airline rules and regulations
- Ensuring correct collection of fare & taxes
- Ensuring all OES queries are actioned
- Invoicing all tickets daily
- Queue’s kept clear (auto and manual queue’s)
- Queue’s monitored ensuring all bookings are downloading correctly
- Report download issues to the relevant teams
- Manage Oasis download errors queue’s for Online
- Disputing ADMs
- ACM Applications
- UIT kept clear
- Contacting airlines for assistance where needed
- Logging all Oasis errors/outages in Pro-Hub
- Supervise JKT team on Sparky
- Update GTC Workplace comms

**Hierarchy**:
Reports to the Ticket Centre Team Leader

**Key communication and relationships**:
Internal: Provide outstanding service to all internal business partners with a high attention to detail whilst practicing information sharing and problem solving

External: Professional and friendly in dealing with business partners and external parties, building and sustaining productive and trusting relationships

**Job Requirements**

**Education and qualification**:
**Minimum requirements**

**Added advantage**

Matric

Fares and Systems knowledge

**Experience**:

- Minimum 1 year in Amadeus GDS ticketing
- Minimum 3 years industry experience in Fares and Ticketing
- Must have been actively ticketing in the last 2 years

**Other**:
**Location**:
Johannesburg Campus

Travelling:
No

Office hours:
Full time (Monday to Friday)

Additional:
None

**Functional / job
- related**

**Competency**

**Proficiency required**

Basic

Intermediate

Advanced

Amadeus GDS

1

2

**3**

IATA & Airline Rules

1

2

**3**

BSP

1

2

**3**

**Other / soft skills**

**Competency**

**Proficiency required**

Basic

Intermediate

Advanced

Communication skills

1

2

**3**

Time Management

1

2

**3**

Fares knowledge

1

2

**3**

Attention to Detail & accuracy

1

2

**3**

Organizational Skills

1

2

**3**

Team Player

1

2

**3


We have other current jobs related to this field that you can find below


  • Johannesburg, Gauteng, South Africa Flight Centre Travel Group Full time

    Job no: 512107Brand: Flight Centre Travel GroupWork type: Full time, TemporaryLocation: Johannesburg WestCategories: Wholesale & Product, Leisure Travel & Retail, Corporate & Group TravelGeneral InformationJob title:FCTG AirHub - TicketerPurpose:This position provides expert knowledge, skill and accuracy in the issuance of Air tickets and related queries for...

  • Flight Dispatcher

    3 weeks ago


    Johannesburg, South Africa IBIS AIR Full time

    Perform pre-flight checks, and maintenance, and prepare the flight for takeoff. Coordinate with the pilot on the allotted route with flight schedule, climate conditions and geographical factors. Provide updates on weather reports and inform pilots accordingly. Oversee aircraft safety and maintenance team to complete security and operational...

  • Flight Dispatcher

    5 days ago


    Johannesburg, Gauteng, South Africa IBIS AIR Full time

    Perform pre-flight checks, and maintenance, and prepare the flight for takeoff.Coordinate with the pilot on the allotted route with flight schedule, climate conditions and geographical factors.Provide updates on weather reports and inform pilots accordingly.Oversee aircraft safety and maintenance team to complete security and operational checks.Evaluate all...


  • Johannesburg, South Africa Flight Centre Full time

    **Job no**: 516593 **Brand**: Flight Centre **Work type**: Fixed Term Contract **Location**: Johannesburg West **Categories**: Marketing, Web, Creative & UX **General Information** **Job title**: Graphic Designer - Intern **Purpose**: **Primary duties and responsibilities** **Artwork Production** - Artwork creation for both digital and traditional...

  • Amadeus Global Sme

    2 months ago


    Johannesburg, South Africa Flight Centre Travel Group Full time

    **Job no**: 521057 **Brand**: Flight Centre Travel Group **Work type**: Full time **Location**: Johannesburg West **Categories**: Wholesale & Product At Flight Centre Travel Group (FCTG) our purpose is to_ 'open up the world for those who want to see'_. Every day, we give people all around the world the opportunity to experience something really amazing...

  • Amadeus Global Sme

    5 days ago


    Johannesburg, Gauteng, South Africa Flight Centre Travel Group Full time

    Job no: 521057Brand: Flight Centre Travel GroupWork type: Full timeLocation: Johannesburg WestCategories: Wholesale & ProductAt Flight Centre Travel Group (FCTG) our purpose is to_ 'open up the world for those who want to see'_. Every day, we give people all around the world the opportunity to experience something really amazing - travelInformation about the...


  • Johannesburg, South Africa Flight Centre Travel Group Full time

    **Job no**: 521075 **Brand**: Flight Centre Travel Group **Work type**: Full time **Location**: Johannesburg West **Categories**: Finance & Strategy ✈️ Join Our Team at Flight Centre Travel Group! ✈️ Are you passionate about the world of travel and finance? Do you thrive in a dynamic environment where your expertise can make a significant...


  • Johannesburg, South Africa IBIS AIR Full time

    A flight operations manager typically has a wide range of responsibilities, which can include: - Ensuring that the flight crew is properly trained for their position, including maintaining credentials and certifications - Managing all aspects of a flight operation, including planning schedules, planning routes, and monitoring weather conditions - Working...


  • Johannesburg, Gauteng, South Africa IBIS AIR Full time

    A flight operations manager typically has a wide range of responsibilities, which can include:Ensuring that the flight crew is properly trained for their position, including maintaining credentials and certifications Managing all aspects of a flight operation, including planning schedules, planning routes, and monitoring weather conditions Working with other...


  • Johannesburg, Gauteng, South Africa Flight Centre Travel Group Full time

    Job no: 521075Brand: Flight Centre Travel GroupWork type: Full timeLocation: Johannesburg WestCategories: Finance & StrategyJoin Our Team at Flight Centre Travel Group Are you passionate about the world of travel and finance? Do you thrive in a dynamic environment where your expertise can make a significant impact? Flight Centre Travel Group is seeking a...


  • Johannesburg, South Africa Flight Centre Travel Group Full time

    **Job no**: 520180 **Brand**: Flight Centre Travel Group **Work type**: Full time **Location**: Johannesburg West **Categories**: Marketing, Web, Creative & UX Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned...

  • Flight attendants

    2 months ago


    Johannesburg, South Africa Maneshez solutions services Full time

     We are searching for a professional and friendly flight attendant to oversee the safety and comfort of passengers aboard our flights. In this position, your chief goal will be to maximize revenue growth and improve customer satisfaction. Your duties will include performing safety checks, attending pre-flight briefings, demonstrating safety routines, and...

  • Flight attendants

    5 days ago


    Johannesburg, Gauteng, South Africa Maneshez solutions services Full time

    We are searching for a professional and friendly flight attendant to oversee the safety and comfort of passengers aboard our flights. In this position, your chief goal will be to maximize revenue growth and improve customer satisfaction. Your duties will include performing safety checks, attending pre-flight briefings, demonstrating safety routines, and...


  • Johannesburg, South Africa Flight Centre Travel Group Full time

    **Job no**: 511209 **Brand**: Flight Centre Travel Group **Work type**: Full time **Location**: Johannesburg West **Categories**: Finance & Strategy **FLIGHT CENTRE TRAVEL GROUP**: **POSITION TITLE**:Tax Specialist | South Africa** **REPORTS TO**: South Africa CFO and functionally to EMEA Tax Manager and Global Tax **LOCATION**: Blackheath,...


  • Johannesburg, South Africa Flight Centre Brand Full time

    **Job no**: 521780 **Brand**: Flight Centre Brand **Work type**: Full time **Location**: Johannesburg West **Categories**: Leisure Travel & Retail **Join others like you, who simply love trave**l If you have a passion for travel and some experience in retail, hospitality, sales, or customer service, then you'll fit right in as a Travel Sales Consultant...

  • Flight Consultant

    2 months ago


    Johannesburg, South Africa World Fuel Services Full time

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Flight Travel Agent

    5 days ago


    Johannesburg, Gauteng, South Africa Exclusively Remote Full time

    Flight Travel Agent/Part-time (Remote)Job Description:We are seeking a remote travel agent who is sharp, detail-oriented, and possesses excellent customer support skills. As a remote travel agent, your primary responsibility will be to provide outstanding customer support and service to our clients. You will be responsible for booking and managing travel...


  • Johannesburg, South Africa Flight Centre Travel Group Full time

    **Job no**: 520631 **Brand**: Flight Centre Travel Group **Work type**: Full time **Location**: Johannesburg West **Categories**: Leisure Travel & Retail Join others like you, who simply love travel If you have a passion for travel and cruising. Have some experience in retail, hospitality, sales, or customer service and on board cruise experience, then...

  • Flight Consultant

    5 days ago


    Johannesburg, Gauteng, South Africa World Fuel Services Full time

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Legal Counsel

    2 months ago


    Johannesburg, South Africa Flight Centre Travel Group Full time

    **Job no**: 516409 **Brand**: Flight Centre Travel Group **Work type**: Full time **Location**: Johannesburg West **Categories**: Corporate & Group Travel **General Information** **Job title**: **Legal Counsel** **Purpose**: The purpose of this role is to render legal support and representation to the Flight Centre Travel Group on a wide range of...