Operations Manager

3 weeks ago

Centurion, South Africa Evetech (Pty) Ltd Full time

We are recruiting a mature male Operations Manager for our dynamic, industry leading company in the IT/ retail sector, based in Centurion.

**Responsibility includes**:

- Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
- Plan and review compensation actions; enforcing policies and procedures
- Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
- Forecast requirements; prepare an operational projected budget; schedule expenditures; analyze variances; initiating corrective actions. Work alongside the company Financial Manager to ensure maximum productivity.
- Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping.
- Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes if and when necessary.
- Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.
- Meet or exceed operations labor budget expectations.
- Manage staff levels, hours, contract labor to revenues.
- Work alongside all department managers and supervisors, with review/ approval responsibility for all operations employees.
- Run a safe, injury/ accident free workplace.
- Responsible for all aspects of company vehicles and heavy equipment.
- Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies.
- Review and approve all operational invoices and ensure they are submitted for payment.
- Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site.
- Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.
- Work closely with GM and management team to set and/ or implement policies, procedures, and systems and to follow through with implementation.
- Communicate all operating policies and/or issues at department meetings.
- Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data, and reduce sub-rental expenses.
- Communicate with legal counsel and safety department to ensure all processes remain compliant with health and safety regulations and other governmental regulations.

**Requirements**:

- Fluent in English and Afrikaans.
- Mature, experienced male.
- Driver's license and own transport. Must reside in/ around the Centurion area.
- Sound knowledge op operations within the retail sector.
- Management/ health and safety qualification will be advantageous.
- 5+ years experience within the operations department.
- 3+ years management experience.
- Energetic, positive, but firm demeanour.

Salary to be discussed in interview.

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Centurion, Gauteng: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What animal would best describe you, and why?

**Language**:

- English (required)
- Afrikaans (required)

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